Learning + Technology Services
715-836-5711 | helpdesk@uwec.edu | VLL 1106
The LTS Help Desk is the front line of support regarding learning and technology services. Located in Vicki Lord Larson Hall, they coordinate the referral of faculty, student and staff questions to the appropriate resources.
Working Remotely
Whether you are a UW-Eau Claire faculty, staff, or student, Learning and Technology Services has multiple tools in place to help you work and learn remotely.
Note: Walk-in hours are M-F and limited to 2 clients at a time physically in the office.
LTS Help Desk Hours
ClosedLTS Help Desk - Fall Term Hours
- Monday
-
- 7:30 a.m. – 8 p.m.
- Tuesday
-
- 7:30 a.m. – 8 p.m.
- Wednesday
-
- 7:30 a.m. – 8 p.m.
- Thursday
-
- 7:30 a.m. – 8 p.m.
- Friday
-
- 7:30 a.m. – 4:30 p.m.
- Saturday
-
- CLOSED
- Sunday
-
- 2 p.m. – 8 p.m.
LTS Help Desk - Thanksgiving Week
- Monday
-
- 7:30 a.m. – 8 p.m.
- Tuesday
-
- 7:30 a.m. – 8 p.m.
- Wednesday
-
- 7:30 a.m. – 4:30 p.m.
- Thursday
-
- CLOSED
- Friday
-
- CLOSED
- Saturday
-
- CLOSED
- Sunday
-
- CLOSED
LTS Help Desk - Holiday Break
- Monday
-
- 7:30 a.m. – 4:30 p.m.
- Tuesday
-
- 7:30 a.m. – 4:30 p.m.
- Wednesday
-
- 7:30 a.m. – 4:30 p.m.
- Thursday
-
- CLOSED
- Friday
-
- CLOSED
- Saturday
-
- CLOSED
- Sunday
-
- CLOSED
LTS Help Desk - Holiday Break - Week 2 Furlough
- Monday
-
- 7:30 a.m. – 4:30 p.m.
- Tuesday
-
- 7:30 a.m. – 4:30 p.m.
- Wednesday
-
- CLOSED
- Thursday
-
- CLOSED
- Friday
-
- CLOSED
- Saturday
-
- CLOSED
- Sunday
-
- CLOSED
Help is available through:
- Phone, Email, and Walk-in consultations
Self help:
- Setting up UW-Eau Claire's VPN
- Setting up to connect to your office computer
- Connecting to Campus Drives
- Using Virtual Lab / LabAnywhere
Contact us if you have questions regarding:
- Verifying legitimate emails
- Pop-ups
- Help with Word, Excel, or PowerPoint
- Setting up email on your phone
- Password assistance
- Logging in
Remote Support tool for personal computers
LTS News
Check out CETL.
CETL provides programming and assistance for faculty and staff to enhance their work as educators. We offer inclusive space for faculty and staff to meet for personal and professional growth. We focus on teaching, learning, and instructional technology.