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Learning + Technology Services

715-836-5711 | helpdesk@uwec.edu | VLL 1106

The LTS Help Desk is the front line of support regarding learning and technology services. Located in Vicki Lord Larson Hall, they coordinate the referral of faculty, student and staff questions to the appropriate resources.

Working Remotely

Whether you are a UW-Eau Claire faculty, staff, or student, Learning and Technology Services has multiple tools in place to help you work and learn remotely.

Learn More

Note: Walk-in hours are 11 a.m. – 3 p.m. M-F only.

Limited to 2 clients at a time physically in the office. Currently until Aug 14, 2020.

Please bring your Blugold ID to get into the building.  A Blugold ID may be required to access Vicki Lord Larson Hall from McIntyre Library’s Garfield entrance or the breezeway entrance between Vicki Lord Larson and Schofield Hall.

LTS Help Desk Hours
Closed
LTS Help Desk - 8-week Summer Hours
Monday
  1. 7:30 a.m. – 6 p.m.
Tuesday
  1. 7:30 a.m. – 6 p.m.
Wednesday
  1. 7:30 a.m. – 6 p.m.
Thursday
  1. 7:30 a.m. – 6 p.m.
Friday
  1. 7:30 a.m. – 4:30 p.m.
Saturday
  1. CLOSED
Sunday
  1. CLOSED
Effective from Monday, June 15, 2020 until Friday, Aug. 7, 2020
LTS Help Desk - August Hours
Monday
  1. 7:30 a.m. – 4:30 p.m.
Tuesday
  1. 7:30 a.m. – 4:30 p.m.
Wednesday
  1. 7:30 a.m. – 4:30 p.m.
Thursday
  1. 7:30 a.m. – 4:30 p.m.
Friday
  1. 7:30 a.m. – 4:30 p.m.
Saturday
  1. CLOSED
Sunday
  1. CLOSED
Effective from Monday, Aug. 10, 2020 until Tuesday, Sept. 1, 2020
LTS Help Desk - Fall Term Hours
Monday
  1. 7:30 a.m. – 10 p.m.
Tuesday
  1. 7:30 a.m. – 10 p.m.
Wednesday
  1. 7:30 a.m. – 10 p.m.
Thursday
  1. 7:30 a.m. – 10 p.m.
Friday
  1. 7:30 a.m. – 5 p.m.
Saturday
  1. CLOSED
Sunday
  1. Noon – 10 p.m.
Effective from Wednesday, Sept. 2, 2020 until Monday, Dec. 14, 2020

Help is available through: 

  • Phone, Email, and Walk-in consultations

Self help:

 

Contact us if you have questions regarding:

  • Verifying legitimate emails
  • Pop-ups
  • Help with Word, Excel, or PowerPoint
  • Setting up email on your phone
  • Password assistance
  • Logging in

Remote Support tool for personal computers

Alternatives to Face-to-Face Teaching

LTS News

CETL staff and LTS instructional designers will present alternatives to face-to-face teaching. All sessions in CETL, VLL 1142

 

View the Alternatives to Face-to-Face Class Meetings document for an overview of options.

 

 

 

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