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Promoting & practicing process improvement

The Process Improvement Advisory Team (PIAT) is a collaborative administrative team that works with workgroups to identify process improvement projects and implement continuous, incremental change. These changes can include savings of time and money across a variety of areas, and are addressed to align with policy, compliance and general best practices.

Administrative Team
  • Grace Crickette, vice chancellor for finance & administration
  • Kyran Hamill, special assistant to the vice chancellor
  • Brittney Hakes, human resources coordinator
  • Mary Kate Martin, student office associate (team administrator)
Current Initiatives

Spend Analytics

Workgroups are being formed to work on spend analytics, with a goal of find opportunities for revenue generation, cost savings, cost avoidance and efficiency.

Reports & Results

Stay tuned - the initial reports are due soon!



Information Technology | led by Kent Gerberich, chief information officer and director of LTS

Marketing | led by MJ Brukardt, chancellor's chief of staff and executive director of marketing & planning

Office Supplies & Furniture | led by Lily Strehlow, sustainability specialist

Vehicles, Ground Transportation & Energy | led by Brian Drollinger, director of risk management, safety & sustainability

Clothing | led by Roberta Christensen, assistant director of business & finance, University Centers

Meetings & Recordings
Meeting Date Recording
Spend Analytics Kick-off 11/11/22 View

Administrative Transformation Program (ATP)

Over the years, campuses across the UW System have relied on outdated, disconnected technology and supplemental systems to complete vital administrative processes and tasks. This has created security risks, limits our access to reliable data, increases staff burden, and hinders the UW from fulfilling its mission.

The Administrative Transformation Program aims to reverse this trend.

ATP is dedicated to standardizing finance, human resources, and research administration business processes and implementing Workday and Huron Research Suite, integrated, cloud-based technology systems, at all UW System campuses. The end result will be a more resilient administrative environment that advances the UW’s mission of research, teaching, and outreach.

To make this possible, ATP is guided by those who know best: UW’s dedicated faculty and staff. The ATP Team works closely with subject matter experts from all UW System campuses every step of the way, from business process redesign through validation, implementation, and support.

Davies Exterior

Workday Walkthrough: Time + Absence for University & Academic Staff

Join us on May 11 from 3-4 p.m. for our next Workday Walkthrough, where you can see how university and academic staff can request absences and report time in Workday.

Learn more

Process Improvement News
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