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Return to campus fall 2020 and other COVID-19 updates   READ MORE »

Welcome to Student Health Service

Fall 2020 updates and information

Your safety is our main priority! We are currently following federal, state, and local guidelines to ensure your safety during the COVID-19 pandemic. If you are experiencing any COVID-19 symptoms, or had a potential exposure, you are encouraged to contact Student Health Service at 715-836-5075 or

Making an appointment

Due to the COVID-19 pandemic, we are not able to offer online web-booking at this time.  Please contact our staff at 715-836-5360 to schedule an appointment. We are also available by e-mail at

During the Fall 2020 semester we are still offering a wide range of services and appointments regarding acute illness, injuries, mental health, and additional concerns.  To ensure the safety of our campus community, many of our appointments will now be completed via phone or virtual, with limited in-person appointments as deemed necessary.  

If you feel you are having a medical emergency, please CALL 911. 

Fall 2020 semester hours

Monday, Tuesday, Thursday, Friday: 7:45 am - 4:30 pm
Wednesday: 10:00 am - 4:30 pm.


There will be four marked SHS parking spots available for students with appointments, plus metered and "R" spots. The SHS parking spots are marked with gold signs — park in one of those if available and get a parking pass from the staff at the front desk.

COVID-19 information

COVID-19 symptoms include: 

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. SOURCE: CDC

If you have any COVID-19 symptoms or questions, please contact Student Health Service (SHS) at 715-836-5075 or We request your patience as there has been a high demand for these services.

If you are having a medical emergency, CALL 911.

Free COVID-19 testing for UWEC students

The Blugold Protocol app will guide you if you are experiencing symptoms and need a test. For all UW-Eau Claire students, COVID-19 testing is free at SHS (by appointment only) if you have:

  • a temp of 100 degrees or higher
  • symptoms related to COVID-19
  • had contact with a person who has tested positive for the virus

Once you have an appointment for COVID-19 testing at SHS, testing is being completed at an outdoor tent located on the west entrance of Crest Wellness Center (by Sutherland Hall and the ropes course).

Antigen for students without symptoms or close contact is currently being completed at McPhee.

Students may also choose to have their personal health care provider conduct the testing. Faculty and staff should contact their health care provider if they are experiencing symptoms of COVID-19.


Receiving a positive test

All Blugolds (students, faculty and staff) who test positive for COVID-19 should inform SHS, which is working closely with the Eau Claire City-County Health Department.

Quarantine vs. isolation

All students, those living on and off campus, may be required to go into quarantine if they have had contact with a person who tested positive for COVID-19. You must remain in your room in quarantine for 14 days, and you should only leave your room for a medical appointment. You must wear a mask if you leave your room for a medical appointment.


Isolation is required for students displaying symptoms who are awaiting the results of a COVID-19 test. Students in isolation must only leave their room for a medical appointment, and they must wear a mask to go to those appointments. Students who test positive for the virus must remain in isolation and await further guidance from Student Health Service and/or their doctor.

Your on-campus healthcare provider

Student Health Service continues to provide affordable, accessible, inclusive, and high-quality health care for all students at UW-Eau Claire. We offer a wide variety of clinical services and health education programs designed to enhance the overall health and wellness of the campus community. Explore this site to learn about our services, or give us a call and we can answer your questions.

Interpreting services

Student Health Service strives to ensure students are well-informed and understand their treatment plan following an appointment.  We have interpreting services available upon request and would be happy to help facilitate the use of this service.  


Release of medical info w/SHS info 

Release of Medical Information

Contraceptive Approval Form

Concerned about your mental health or a friend's? - Text "HOPELINE" to 741741 

Because sometimes you just need someone to talk to.

Hopeline is a free SMS emotional support service serving all of Wisconsin and offering 24/7 help. A live, trained specialist will receive your text and respond quickly. Everyone who texts in is important to us and we care about your struggles and challenges (by the Center for Suicide Awareness). Simply text the word HOPELINE to 741741 to find someone who cares.

How to Navigate mySHS

mySHS portal instructions 

Update to the E-Fill System

Please place E-Fill orders via mySHS.
Under Messages select New Message, then pick the E-Fill Request option.
E-fill is used to place orders for refills of oral contraceptive prescriptions, condoms, dental dams, & lubricant. Orders are available for pick up at the front office.


Crest Wellness Center

Current Hours: Fall Semester

M, Tu, Th, F 8:00 a.m.- 4:30 p.m., Wed 10:00 a.m.- 4:30 p.m.

Learn more
mySHS Student Health Service portal

mySHS (patient portal)

mySHS is to make or change appointments, refill your oral contraceptive, order condoms/dental dams/lubricant, set appointment notifications, view immunization records, and communicate securely with SHS staff.

Log on to mySHS
Nursing students learning from a professional

Student Job Opportunities

Seeking Students With a Passion for Health [AND] Wellness: SHS hires students as an integral part of the extended on-campus health team that operates from upper campus in the clinic, and on lower campus out of Health Promotion office in Schofield 26.

Learn More
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