Business Process Improvement
Explore the concept of business processes along with their interactions with each other.
Improve Business Operations
Learn how to analyze, design, and improve business processes across areas such as manufacturing, logistics, and healthcare. Develop practical skills in continuous improvement, process modeling and design, and data-driven decision making through applied projects.
While this certificate pairs with a variety of business majors, it works especially well with operations and supply chain management, information systems, or healthcare administration. The certificate is particularly complementary to programs that involve data analysis, process improvement and design, data-driven or operational decision making.
Program Details
Accreditation Information
Our business programs are among the best. We are accredited by AACSB International, a mark of excellence achieved by less than 5% of all business schools worldwide.
Students pursuing this certificate complete a required Process Improvement Internship. During the internship, students complete a real-world business improvement project using structured methods, such as A3 problem solving. This allows students to apply the concepts they learn within organizational settings — not just in the classroom.
Our knowledgeable and supportive faculty prepare graduates to be effective managers. They know exactly what employers and organizations are looking for and how you can best set yourself up for success. Small class sizes allow you to form meaningful relationships and gain an even more personalized education.
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Where can the business process improvement program lead me after graduation?
The skills developed in this certificate are applicable across industries, including manufacturing, logistics, healthcare, consulting, retail, and service organizations. Students are prepared to contribute to process analysis, performance improvement initiatives, and operational planning activities in a variety of organizational contexts.
Example Careers
- Supply chain analyst
- Six sigma project specialist
- Quality analyst
- Business analyst
- Continuous improvement specialist
- Process improvement analyst
- Operations analyst
Take courses that will prepare you for effective planning and decision-making in a variety of business situations. The certificate integrates analytical decision-making, process modeling, and continuous improvement methodologies.
Here are a few courses in Business Process Improvement at UW-Eau Claire.
OSCM 342
Quality Management
An examination of the technical and the managerial issues that are important in understanding and implementing quality assurance in manufacturing and service organizations.
OSCM 344
Managerial Decision Modeling and Analysis
Tools and methods in support of business decision making. Spreadsheet modeling, graphical analysis, time series forecasting, decision making under uncertainty, optimization models, and multiple regression modeling.
OSCM 397
Process Improvement Internship
Students will participate in work experiences including a structured process improvement project. At a minimum, the project must define an improvement opportunity that can be solved as a Lean Six Sigma project and include an A3 problem-solving report to be presented to the internship company and OSCM faculty.
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