Student Support Services: Student Services Coordinator

Job Duties:

POSITION: A 100% academic staff position in Student Support Services beginning Spring Semester 2026. The official title of this position is Student Affairs Program Specialist, and the working title is Student Services Coordinator.
 

Duties:

• Coordinate and develop services, programs/events, and activities, in conjunction with SSS staff, to facilitate educational opportunities for SSS students that enhance retention and graduation.
• Manage the business and finances of the SSS Office, including catering, room reservations, supplies, travel, etc.
• Advise SSS students regarding academic, personal, social, cultural, and interpersonal concerns, focusing on foster students, those facing homelessness, and students not enrolled in a GEN 100 class.
• Develop presentations on career-focused topics geared to first-generation, low-income, and students with disabilities
• Solicit and operationalize SSS student feedback to evaluate the success of the program.
• Attend presentations/outreach to discuss the benefits of the SSS program.
• Oversee and assist operations of the SSS program office, including supervising student employees and/or volunteers.
• Engage with and support SSS students to help them develop a sense of belonging, including organizing educational and artistic experiences.
• Collect, analyze, and maintain student information and prepare reports, using StudentAccess database.
• Maintain confidential student files; maintain SSS business and financial records.
• Serve as a resource to faculty, staff, students, and alumni, including managing the department’s social media accounts.
• Perform other duties, as assigned, to promote the students’ academic achievement, retention, and graduation.

Key Job Responsibilities:

• Writes, edits, and publishes content for various communication projects and marketing platforms to align with strategic initiatives and established communication campaigns
• Organizes student-focused programming and resources to promote new and ongoing educational initiatives
• Serves as a subject matter expert regarding student affairs to internal and external stakeholders
• Generates and analyzes reports of curricular and unit outcomes
• Creates and maintains schedules, logistics, and resources for one or multiple student affairs programs, activities, and/or services

Department:

Student Support Services

Compensation:

$46,000 annually

Required Qualifications:

• Bachelor's degree
• Experience in budgeting and knowledge of university policies and procedures regarding purchasing, payroll, travel arrangements, financial transactions, etc.
• Ability to meet deadlines and work under pressure.
• Excellent written and oral communication skills.
• Experience working in student services.
• Background and/or experience presenting career-focused information to students.

Preferred Qualifications:

• Degree in counseling, social work or a related field
• Experience administering and interpreting career and personality assessments (MBTI, Strengths, Strong Interest Inventory)
• Experience working in a higher education setting.
• Experience working with first generation, low-income, and/or students with disabilities.
• Experience with database and engagement platforms and software such as: StudentAccess, Microsoft Office Suite, PeopleSoft, Canva, EAB Navigate

Education:

Bachelor's degree

How to Apply:

Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Website: http://wisconsin.wd1.myworkdayjobs.com/UW_Comprehensives. You must create an account and login before you can apply. Please be sure you have included the following in PDF format:

• Cover letter
• Resume
• Names and contact information for three references.

To ensure consideration, completed applications must be received by February 27, 2026. However, screening may continue until position is filled.

Contact Information:

Please direct requests for additional information to: Dr. Joy Coates, Committee Chair, coatesjc@uwec.edu

INSTITUTIONAL OVERVIEW

UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit  https://www.uwec.edu/human-resources/employment-opportunities/ .

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

ADDITIONAL INFORMATION

The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.