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If you have a glitch, we have a fix!

Whether your computer is running slow, or if you have a question about a suspicious email, LTS is committed to help Blugolds with their technology needs. LTS provides a variety of support services for the UW-Eau Claire campus community. Check out the overview of available services for Blugolds below.

Continuous Improvement Services

  • Improving services and processes
  • Integration of resources
  • Mapping of current and future state
  • Blugold Insider
  • eForm creation and support
  • Assistance with short term project management

Hardware Support

  • Computer purchases
  • Hardware errors and repairs
  • Computer labs and classrooms
  • Distance education classrooms
  • Mobile device purchases

Information Security

  • Setting permissions
  • Data encryption
  • Password management
  • Data backups
  • Multi-factor Authentication (Duo Security)

Media Support

  • Video and audio production
  • Video and web conferencing
  • Video and audio streaming
  • Digital media conversion
  • Distance education

Network and Storage Services

  • Wireless network
  • W drive / H drive / S Drive storage
  • Email and OneDrive storage
  • Storage permissions
  • Content management

Software Support

  • Software purchases
  • Software errors and issues
  • Anti-virus software
  • Computer cleanup
  • Virtual desktop-LabAnywhere

Software Training and Documentation

  • Instructional technology
  • University supported software training
  • Knowledge Base help documentation training and updating
  • Student Canvas support

Website and Application Development

  • Hosting and developing websites
  • Application development

From hardware to software, LTS will be there.

LTS staff and student collaborating at a computer station

Submit a Training Request

Whether you're a student, faculty or staff member, the LTS Training Center can help you or your class develop and advance highly sought after software skills--and the best part about this service is that it's completely FREE!

Learn More
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