Requests for a refund of all or a portion of tuition charges due to extremely extenuating and unexpected circumstances may be submitted in writing to the Tuition Refund Appeals Committee through the Dean of Students Office. This is a separate process from any appeal process affecting grades. These adjustments are rare and will be considered only when documented.
Tuition and fees must be paid by respective due dates, regardless of appeals. If an appeal is granted, a refund will be provided.
The Committee, which meets on an ad hoc basis, is comprised of representatives from the Registrar's Office, Bursar's Office, Dean of Students Office, a non-voting representative from the Financial Aid Office. An advisory decision will be made by the Committee and submitted by the Dean of Students Office to the Chancellor for a final decision. At their discretion, members of the Committee may ask appropriate persons to present information to the Committee regarding a particular appeal.
Typically the Tuition Refund Appeals Committee will consider requests for adjustments to tuition charges only when a student withdraws from the University. Appeals will not be considered if a student is still enrolled in the course(s) in which he/she is requesting an appeal.
In all cases, the situation or circumstance must have interrupted the student's ability to:
- Adhere to the standard drop procedures/deadlines,
- Attend class(es) for a substantial length of time, and
- Complete the semester
Appeals must be received within 30 days from the end of the term in which the courses were offered.
Directions for Appeal:
1. Clearly state what is being requested and why tuition should be waived.
2. Provide sufficient justification for the request.
3. Attach documentation to support the request.
- In the case of a deceased relative, attach a copy of the obituary or death certificate. Documents must clearly indicate the relationship of the deceased to the student.
- Medical reason- attach a letter from the doctor or official paperwork that clearly outlines the medical emergency during the timeline the student is stating for this appeal and confirm the medical diagnosis.
4. In addition to documentation related to the emergency, the committee will need information from the course instructor(s) indicating that the student had been attending class prior to the emergency and that the student has missed so much time that the student cannot complete the class.
Examples of Reasons Not Accepted
The committee follows strict guidelines on what criteria can be considered for extenuating and unexpected circumstances. Examples of reasons not accepted include but are not limited to:
- Appealing for non-refundable registration fees
- Voluntary employment change
- Class assignments not met
- Issues between the student and the instructor
- Disciplinary Action
- Unaware of drop schedule
- Did not like the course for which you registered
- Incorrect course advising recommendations provided by "other" college
- Instructor says they will take care of it – students are responsible for changes to his/her schedule
Return completed appeal form & documentation/attachments to:
Tuition Refund Appeals Committee
Dean of Students Office
Office: 240 Schofield Hall
Fax: (715) 836-5911
Email as attachment: firstname.lastname@example.org