Student Support Services Staff
The people making a difference
Just ask any SSS participant — it's the staff who make the difference. Meet the dedicated individuals who have made it their life's work to ensure the success of all students.
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Joy Coates, Ph.D. (she/her/hers)
Student Support Services
Director
- Vicki Lord Larson Hall 2136, Eau Claire | Directions
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Faith A. Pawelski
Student Support Services
Senior Tutoring Coordinator
- Centennial Hall 2123, Eau Claire | Directions
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Rochelle Hoffman
Student Support Services
Senior Academic Advising Coordinator
- Vicki Lord Larson Hall 2136, Eau Claire | Directions
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Jessica Brooks, MSW
Student Support Services
Student Services Coordinator
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Laken Jones (she/hers/hers)
Student Support Services
Career Development Coordinator
I earned a bachelor's degree in communication sciences and disorders from UW-River Falls and a master's degree in Linguistics from Wayne State University. My education and experience have provided me with a background in planning, leading, and assessing individuals in a classroom setting. As a McNair Scholar, I add valuable insight and experience in TRIO programs that support first generation, low-income, and students with disabilities.