
Emergency Information
Where to Go After Hours
Student Health Care Service only provides health care during office hours. No personnel are on call after hours, on weekends, holidays or other times when the university is closed. You will need to seek medical attention off campus during these times. The resources below can help you figure out where to go.
Clicking on the linked addresses below will bring up a map to that location.
For routine or urgent care during early evening and weekend days:
- Mayo Clinic Clairemont Campus Urgent Care, 733 W. Clairemont Ave, (715) 838-5340.
- Marshfield Clinic Urgent Care 2116 Craig Road, (715) 858-4500.
- Sacred Heart Hospital, 900 W. Clairemont Ave, (715) 717-4121
- Prevea Altoona Medical Office 3119 Woodman Drive, Altoona, WI 54720, (715) 717-6700
For emergencies anytime, or for urgent problems during late evenings and nighttime:
- Call 911 for emergency medical personnel
- Sacred Heart Hospital ER (Marshfield Affiliate), 900 W. Clairemont, Eau Claire, WI 54701, (715)717-4222
- Mayo Hospital ER (Luther Campus), 1400 Bellinger St., Eau Claire, WI 54703, (715) 838-5222
Mental Health Crisis Lines
- UW Mental Health Support 24/7 (via Mantra) 1-888-531-2142
- Northwest Connections 1-888-552-6642
- Suicide and Crisis Lifeline call or text 988
- Crisis Text Line Text "HOPELINE" to 741741
- Mental Health & AODA Crisis Line 1-888-552-6642
- Trevor Project (LGBTQIA+) Lifeline 1-866-488-7386
- Tans Lifeline 1-877-565-8860
- Veteran Crisis Line 1-800-273-8255
Should I go to the Emergency Room or Urgent Care?
Always go to the ER when you have severe symptoms, including extreme pain. You should also go to the ER if you believe you need immediate medical attention to avoid serious damage to your health, the health of an unborn child, or serious damage to bodily functions, body parts and/or organs.
Go to the ER For:
- Alcohol or drug overdose
- A traumatic accident such as a car crash or a serious fall
- Chest pain, especially if it is sudden or severe
- Bleeding that can't be stopped with consistent pressure
- Nausea, vomiting or diarrhea that involves blood or is accompanied by dehydration
- A sudden, severe headache
- Blurred vision
- Dizziness or confusion
- Weakness or pins-and-needles feeling in an extremity
- Heart attack
- Stroke
- Acute allergic reactions
- Acute appendicitis
- Attempted suicide
- Acute asthmatic attacks
- Loss of consciousness
- Suffocation
- Convulsions or epileptic seizures
- Acute hemorrhage (excessive bleeding)
Go to Urgent Care For:
- Fever above 102° F (or 38.9°C)
- Cold symptoms and sore throat
- Coughs
- Earache
- Animal bites
- Skin rashes
- Minor falls or other injuries that might require a basic X-ray to determine if a bone is broken