Services
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Services: VPN Installation and Use (GlobalProtect)
In order to access your Shared Drives from your computer or device from an off-campus location, you must connect to our network via a VPN. IMPORTANT NOTE: You must enroll in DUO before you can use the VPN Contents: ...
https://www.uwec.edu/kb/article/vpn-installation-and-use-globalprotect/
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Services: Allowing Pop-Ups
Allowing Pop-Ups Table of Contents How to Enable Pop-ups Windows Edge Google Chrome Firefox Mac Safari Google Chrome Firefox iPad/iPhone ...
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Services: Android Outlook Sync Contacts
Some Android users have been experiencing battery drain issues after installing (or using) the Outlook app on their mobile device. This article is a guide to resolve battery drain issues due to the Outlook app. Open Outlook app ...
https://www.uwec.edu/kb/article/services-android-outlook-sync-contacts/
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Services: Application Development
Web Development Services maintains test and production application environments to deliver university-wide, critical services to the Web. "Critical" means that if the system goes down, work comes to a halt or important information is...
https://www.uwec.edu/kb/article/services-application-development/
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Services: Campus Cable
LTS supports and maintains the cable television system that distributes broadcast and specialized television channels to select locations on campus. Access to this new digital cable network can be made by having a faculty member fill out this e-f...
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Services: Client Ticketing System
Learning and Technology Services has joined UW-System using Alemba Service Manager (ASM) for their client ticketing solution starting Monday July 12, 2021 Contact Information You still contact the LTS Help Desk all of the same ways you did befo...
https://www.uwec.edu/kb/article/services-alemba-service-manager-asm/
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Services: Digital Signage
UW-Eau Claire supports a centralized digital signage system for Campus Wide and departmental needs. This service is available for any department or unit on campus who would like to invest in and maintain digital signage, which can be used to displ...
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Services: Duo Security FAQ
Topics Section What is Duo Security and How Will it Affect Users? What is Duo Security? What is Multi-Factor Authentication? What if a Mail Client Does Not Support Duo Security? Will Wisconsin's Public Record...
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Services: FollowMe Multifunction Devices - Printing, Copying, Scanning
Quick Links: PaperCut User Portal Login View MFD Locations Known Issues FAQs Change Printing PIN Exemption eForm View My Printing Imp...
https://www.uwec.edu/kb/article/services-followme-multifuction-devices/
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Services: Groups Manager
Groups Manager is a custom application developed in LTS in order to give group owners the ability to modify Active Directory (AD) group membership on their own. NOTE: These steps will only work if you have been delegated ownership of one or more ...
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Services: Installing Software on Office Computers
Applications managed by LTS have been packaged into easy to use installers for Faculty and Staff. For software that is licensed per computer, contact the Help Desk at 715-836-5711 or helpdesk@uwec.edu and request a license. A...
https://www.uwec.edu/kb/article/installing-software-on-office-computers/
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Services: LTS Classroom Services
Classroom Planning LTS staff members work with faculty, staff, department chairs, deans, Facilities Planning and Management, and the Registrar when designing instructional spaces to meet teaching and learning needs. Classroom design includes ana...
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Services: Mobile Device Initial Setup
Welcome to information on how to setup your Apple-branded UWEC mobile device (iPad, iPhone, Apple TV). All Apple mobile devices purchased by UWEC, including purchases from contracted cellular vendors, are required to be managed by LTS. ...
https://www.uwec.edu/kb/article/mobile-device-initial-setup/
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Services: Mobile Printing
In three simple steps the new PaperCut mobile printing solution allows you to print directly from a computer or smartphone, walk up to any of the printers listed below, and release your document on-demand. You will also have options to create ...
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Services: Outages and Maintenance
Outages and Maintenance for IT Services and Systems at UW-Eau Claire Information technology services and infrastructure require regular maintenance to run smoothly and reliably. While we strive to maximize the availability of these services, oc...