KB: About the UWEC Knowledge Base
The UWEC Knowledge Base (KB) is a collection of how-to documents, university policies, reference materials, and other helpful bits of information that are stored and maintained in one, easy-to-search location. If you would like to c...
KB: Article Publish Process
Overall Process Articles created for our knowledge base are created in an application called KnowledgeOwl, our knowledge base content management system (CMS). A limited number of users on campus will actually utilize KnowledgeOwl. I...
KB: Creating and Editing an Article
Creating an Article To create an article in KnowledgeOwl, Log into KnowledgeOwl. Click the category/subcategory you would like to add an article to. Click Add Article. Enter an article title and click Add and Edit. NOT...
KB: Logging into Knowledge Owl
Navigate to www.knowledgeowl.com . Type your university email address and password. NOTE: Your password is the password supplied when creating your KnowledgeOwl account. Click Login. Click the University of Wisconsin Ea...
KB: Navigating the Knowledge Base
Adding Articles to the Knowledge Base Log in to knowledgeowl.com. Navigate to the correct folder to which you want to add the new article. Click Add Article. Type in the article title. Select New Article. ...
KB: Republishing Articles
Steps to republish your Knowledge Base article. Step 1. Go to Knowledgeowl.com Step 2. Log into your Knowledgeowl account. Step 3. Select the Knowledge Base drop down menu and select the Ma...
KB: Set Up Your Account
After a knowledge base administrator has initiated your account, you will receive an email from KnowledgeOwl , our knowledge base content management system (CMS). From there, you will have to complete the account setup process. ...
KB: Usage Guide
Contents: General Rules Action Words Font Styles Additional Notes, Warnings, Hints, Optional Steps Text Styles and Punctuation Images Image Naming Convention Headings FAQs Article Formatting Anchor Use Creati...
KB: Using Accordions
Copy one of the code snippets below. Paste it in the desired location using the HTML editor. Update the accordion ID, ensuring each accordion on the page has a unique ID. Replace the "Your content goes here" with your...