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Important COVID-19 updates   READ MORE »

COVID-19 and SHS

Stay informed and healthy

This page is designed to keep you informed of what to expect at Student Health Service during the COVID-19 pandemic. There are many moving parts as we take in the ever-changing information and guidance from local county health officials, but you can find the most up-to-date information on this page as well as COVID test information.

Making an appointment

Due to the COVID-19 pandemic, we are not able to offer our normal online web-booking at this time.  We are in the process of opening some appointments for web-booking.  We are still offering a wide range of services and appointments regarding illness, injuries, mental health, among other concerns. To ensure the safety of our campus community, most of our appointments will now be completed virtually.  Please contact our staff at 715-836-5360 to schedule an appointment. We are also available by e-mail at

If you feel you are having a medical emergency, please CALL 911.

Fall 2020 semester hours

Monday, Tuesday, Thursday, Friday: 7:45 a.m. - 4:30 p.m.
Wednesday: 10:00 a.m. - 4:30 p.m.

COVID-19 information

COVID-19 symptoms include: 

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

This list does not include all possible symptoms. SOURCE: CDC

If you have any COVID-19 symptoms or questions, please contact Student Health Service (SHS) at 715-836-5075 or We request your patience as there has been a high demand for these services.

If you are having a medical emergency, CALL 911.

Free COVID-19 testing for UWEC students

The Blugold Protocol app will guide you if you are experiencing symptoms and need a test. For all UW-Eau Claire students, COVID-19 testing is free at SHS (by appointment only) if you have:

  • a temp of 100 degrees or higher
  • symptoms related to COVID-19
  • had contact with a person who has tested positive for the virus

Our testing location has changed.  Once you have an appointment for COVID-19 testing through SHS, testing is now being completed inside Towers South residential hall.

Antigen testing for students without symptoms or close contact is currently being completed at McPhee.

Students may also choose to have their personal health care provider conduct the testing. Faculty and staff should contact their health care provider if they are experiencing symptoms of COVID-19. 

All Blugolds (students, faculty and staff) who test positive for COVID-19 should inform SHS, which is working closely with the Eau Claire City-County Health Department.

Testing: Receiving a positive test

PCR vs. Antigen

PCR tests look for genetic material of the COVID-19 virus.  These tests used for diagnostic purposes, meaning these tests are used to detect current and active infections.


Antigen testing look for specific proteins of COVID-19.  

Additional information on testing:

Quarantine vs. Isolation

All students, those living on and off campus, may be required to go into quarantine if they have had contact with a person who tested positive for COVID-19. You must remain in your room in quarantine for 14 days, and you should only leave your room for a medical appointment. You must wear a mask if you leave your room for a medical appointment.


Isolation is required for students displaying symptoms who are awaiting the results of a COVID-19 test. Students in isolation must only leave their room for a medical appointment, and they must wear a mask to go to those appointments. Students who test positive for the virus must remain in isolation and await further guidance from Student Health Service and/or their health care provider.

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