Setting Up On & Off-Campus Devices for Remote Use

Last Updated

Campus faculty and staff may connect to an on-campus computer by following the steps below. Certain steps need to be completed on-campus before deciding to use devices off-campus. The use of Firefox is urged for best results. 

Contents:

On-Campus Set-Up

To connect to an on-campus computer from off-campus, these steps below need to be completed while still on-campus. 

Windows on-campus

  1. Contact the LTS Help Desk to have the Remote option ability turned on.
  2. You now need to learn the full name of your computer:
    1. Right-click on the Windows Start icon
      Windows button
       
    2. Click System 
      system
       
    3. The computer name will be listed as "Device Name"
      Device name
       
    4. Full name of your computer: Device Name + offices.uwec.edu

              or

              1. Click on the Windows Start icon
               Windows button
 

              2. Type "Control Panel" into the search bar

              3.  Click Control Panel 
         Control Panel
 

              4. Click System and Security
System and Security
 

              5. Click System
System
 

              6. The name will be listed under "Full Computer Name" 
Computer Name
 

macOS on-campus

  1. From your desktop Mac on campus, navigate to the Apple menu in the upper left-hand corner and select System Preferences
  2. Click on the Sharing category

    Sharing
  3. Make note of your computer name. You will need to reference it from your personal computer and provide it to the Help Desk
  4. Contact the LTS Help Desk (715-836-5711 or helpdesk@uwec.edu) and let them know you'd like to have your Mac set up for remote connection. Provide them with the computer name from step three
  5. Close System Preferences
  6. LTS Apple Support will contact you and close the Help Desk ticket when configuration of your UWEC iMac is complete
     

Off-Campus Set-Up

Follow these steps below to connect your personal machine to an on-campus device while off-campus. These steps may differ depending on Mac or Windows operating system. 

Windows to Windows

  1. Turn on VPN 
    • Navigate to this webpage to learn how to install a VPN.
  2. Log in with UWEC credentials 
  3. Open your web browser of choice (Chrome, Edge, Firefox, etc)
  4. Navigate to wakeup.uwec.edu
  5. Log in with UWEC credentials, answer the Duo or Okta Prompt
  6. Type full computer name (example: MATH1234567) into the box and click Wake Up.  It can take up to one minute for the webpage to return the status of the computer you are attempting to wake up.
     
  7. Click Windows Start 
    Windows Button
     
  8. Type "remote" into the search bar
  9. Click Remote Desktop Connection 
    Remote Desktop Connection
     
  10. Type in full computer name (Example: LTS1234567.OFFICES.UWEC.EDU)
    Connect
    1. Click Show Options 
      Show Options
    2. In the User Name field, type in: uwec\username or username@uwec.edu

Username and Computer name

  • If you have multiple monitors at home:
    • Click Display and check the box if you have multiple monitors that you want to use all screens.
      Display
  1. Click Connect 
    Connect
  2. Type in UWEC credentials (if prompted).
    1. Type in: uwec\username or username@uwec.edu

MacOS to Windows

  1. Download Microsoft Remote Desktop from the Apple App Store

Microsoft Remote Desktop

  1. Turn on VPN (GlobalProtect)
    • Navigate to this webpage to learn how to install a VPN.
  2.  
    1. Log in with UWEC credentials 

Connect

  1. Open a browser
    1. Navigate to wakeup.uwec.edu
      1. Log in with UWEC credentials 
      2. If not registered with Web Wakeup, type full computer name into the box and click Wake Up
        or
        If registered already with Web Wakeup, Click My Computers and select your desired computer.
        NOTES: A green check will appear by machine name when awake.

Advanced and Accept the Risk and Continue

  1. Open Spotlight search by pressing Command + Space Bar
    1. or Click on the Spotlight menu (spyglass icon) in the upper right-hand corner of your screen
  2. Type "microsoft remote" into the search bar
  3. Click Microsoft Remote Desktop 

Remote DesktopAdd PC

  1. Type in full computer name example: biol2672239.offices.uwec.edu

Add

  1.  When filled out, click Add

MyOffice

  1. Double click on the new grey box it created

Continue

  1. Type in: uwec\username when prompted.

MacOS to MacOS

  1. From your personal Mac from off-campus, download, install and configure the Global Protect VPN
  2. Click on the Spotlight menu (spyglass icon) in the upper right-hand corner of your screen

    Search
  3. Search for Screen Sharing and click to select it from your search results

    Screen Sharing
  4. In the Connect To field and enter in your computer name followed by .mac.uwec.edu (ex. LTS2690000x.mac.uwec.edu where LTS2690000x is the computer name) and click the Connect button
  5. When prompted, enter your username and password then click Sign In

    Sign In
  6. If you are prompted that another user is logged into the computer, you’ll be asked if you want to ask permission to connect to their session or login as yourself.  Select the second option “Log in as yourself…” and click Connect

    Connect
  7. If you would like to save a connection shortcut for this remote computer, navigate to the File menu and select Save As