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Multicultural Student Services: Living and Learning Community Instructor/Retention Coordinator

UW-Eau Claire – Eau Claire Campus

Full Time, Administrative

  • Official Title: DEI Student Services Coordinator
  • Job ID: #19483
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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Multicultural Student Services: Living and Learning Community Instructor/Retention Coordinator

POSITION: A full-time, Student Services Coordinator position is available in the office of Multicultural Student Services beginning May 1, 2023. This is a renewable assignment, contingent on performance and funding.  The salary will be commensurate with experience and qualifications.


  • Master’s degree from an accredited institution.
  • Excellent written and oral communication skills.
  • Ability to meet deadlines and work under pressure.


  • Experience working in student services.
  • Experience working in a higher education setting.
  • Experience working with multiracial and multicultural students.
  • Teaching experience.


  • Teach Gen courses associated with the MSS Living and Learning Community (LLC).
  • Assist and collaborate with programming around high impact programming i.e., immersions for the MSS LLC.
  • Oversees retention and/or transfer efforts for students who are considered at risk of failing, dropping out of school, or transferring to another school or program.
  • Monitors, plans, and facilitates student academic progress, student programming and success plans.
  • Partner with academic advisors, faculty, staff, and administrative personnel to track analytics, and help identify risk indicators to support data informed retention and transfer strategies.
  • Advocate for campus-wide retention initiatives.
  • Communicates, assists, and monitors progress of students.
  • Provides referrals to appropriate campus resources.
  • Coordinate and develop services, programs, and activities to ensure successful retention and graduation.
  • Solicit and operationalize critical student feedback to better support the needs of students. 
  • Oversee and supervise student interns and/or volunteers, as assigned.
  • Maintain active relationships with local/regional/national agencies and organizations that support the needs of communities of color.
  • Engage students of color and campus-wide constituencies through implementation of special programs designed to support multiracial/multicultural students, including Living Learning Communities (LLC), heritage month and awareness program planning, Youth Leadership Campus, etc.
  • Collect, analyze, and maintain student information and prepare reports.
  • Maintain confidential records.
  • Creating and facilitate intersectional educational opportunities for students, faculty, and staff. 
  • Facilitate challenging conversations around equity, diversity, and social justice.
  • Serves as a resource to faculty, staff, and students.

THE UNIT: The Multicultural Student Services office consists of 6 full-time staff Multicultural Student Services hosts a variety of events and programs throughout the year to celebrate the cultural diversity of our campus, as well as addressing individual students holistically through academic, social, and cultural supports.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 10,000 students and 1,300 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: You must create an account and login before you can apply.  If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login."  Click the link to the Multicultural Student Services: Student Services Coordinator position (Job ID # 19483) and then click the "Apply Now" button to submit your application electronically.  Your application will not be considered complete until all required documents are attached, and all required fields are completed.  Please be sure you have included the following in PDF format:

  • Letter of application
  • Resume
  • Names and contact information for three references.

Please direct requests for additional information to:

Caitlin Lee,

To ensure consideration, completed applications must be received by April 1, 2023.  However, screening may continue until position is filled.

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).