Registration & Records Business Analyst

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent experience
• Experience with integrated information systems
• Working knowledge of Microsoft Office to include Word, Excel, and Outlook
• Basic knowledge of relational databases and data tables
• Ability to learn, understand, and apply the policies, procedures, and academic structure of the University
• Strong organizational skills, including the ability to independently manage projects and maintain thorough records
• A demonstrated ability to work in a fast-paced, multifaceted work environment
• Excellent written and oral communication skills
• Proven ability to provide superior customer service
• Ability to work effectively within a team-oriented environment,
• Ability to perform work requiring strong analytical and problem-solving skills
• Ability to perform detailed work with a high level of accuracy
• Strong logic skills related to maintenance and development of software
• Ability to verify and assure accuracy of data and information
• Ability to communicate technical concepts to non-technical users
• Ability to maintain confidentiality while working with sensitive information
• Demonstrated commitment to equity and inclusiveness and ability to bring diverse perspectives and experiences
• Ability to perform a variety of technical duties involved in the development, maintenance, and functional set-up of an information system and supporting software solutions

PREFERRED QUALIFICATIONS: 

• Knowledge of functions, operations, and activities related to student records and registration modules in a student information system and other software systems
• Experience with Oracle Campus Solutions or another student information system

DUTIES:

The Blugold Central Operations team provides foundational (i.e., “back office”) support for the delivery of Blugold Central’s services to students, which include records and registration, financial aid, student account transactions, and parking. This position has responsibility for the operational and functional processes related to student electronic academic record maintenance and academic registration activities and serves as the functional lead in these areas for the Registrar Unit.

This position serves as the functional liaison for electronic student records and registration activities with the division of Learning and Technology Services (LTS), user departments and third-party software vendors. It will work closely with other functional leads in Blugold Central to gain cross-functional knowledge that will allow for a high level of participation in optimizing business processes to improve efficiency and service.

The individual in this position must exhibit a working knowledge of database systems and demonstrate a thorough knowledge of the business processes and academic policies being supported, ensuring compliance with University and UW System policies and procedures and with state and federal regulations.

Primary functions:

• Provide technical, operational, and functional support for student electronic academic record maintenance and electronic academic registration activities and systems
• Perform technical administrative functions including, but not limited to, set-up and processes for beginning and end of term, foundation table set-up and various registration functions
• Conduct and analyze audit reports to ensure processes sustain data integrity and apply controls to safeguard accuracy of data in the creation and maintenance of academic records
• Work with users in daily operations to troubleshoot and resolve problems with software solutions; recommend system changes and enhancements when deemed appropriate
• Assist in software updates and upgrades; Serve as unit lead in testing for Oracle Campus Solutions functionality regarding electronic registration and student academic record
• Assist in implementing new technology to improve business practices and streamline processes including design, testing and maintenance
• Continuously assess and evaluate business processes and functionality to promote efficiency
• Communicate, train, and assist end users on system functionality and changes due to upgrades
• Develop and maintain written instructions on system procedures and business processes
• Perform miscellaneous job-related duties as assigned

THE UNIT: The unit of Blugold Central consists of 46 staff members. Registration and Records is a unit within Blugold Central and has 10 staff members.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit https://www.uwec.edu/human-resources/employment-opportunities/why-uwec/ .

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: https://www.uwec.edu/job-postings/ .You must create an account and login before you can apply.  If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login."  Click the link to the Blugold Central: Reg/Rec Business Analyst  position (Job ID # 19396) and then click the "Apply Now" button to submit your application electronically.  Your application will not be considered complete until all required documents are attached and all required fields are completed.  Please be sure you have included the following in PDF format:

• Letter of application
• Resume
• Names and contact information for three references.

Please direct requests for additional information to:

Erin Olson; olsoee@uwec.edu

To ensure consideration, completed applications must be received by March 8, 2023. However, screening may continue until the position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).