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Outreach Program Manager

UW-Eau Claire – Eau Claire Campus
Continuing Education

Full Time, Staff

  • Official Title: Outreach Program Manager
  • Job ID: #18740
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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Outreach Program Manager

A full-time, professional academic staff position is available in Continuing Education beginning September 2022. The working title for this assignment is Outreach Program Manager with an official title of Outreach Program Manager. This is a renewable assignment. The salary range is $48, 000-$52,000 and will be commensurate with experience and qualifications.

MINIMUM QUALIFICATIONS: A bachelor’s degree from a regionally accredited institution is required. Excellent written and oral communication skills; ability to meet deadlines and work under pressure; ability to create and maintain a program budget; excellent customer service; ability to remain adaptable and flexible to different situations and changes, including learning new systems and processes; ability to work effectively within a team-oriented environment; ability to work effectively and collaboratively with diverse groups and individuals; ability to problem-solve effectively.

PREFERRED QUALIFICATIONS: A master’s degree. Expertise or educational background in a subject area related to our continuing education program areas. Experience in continuing higher education programming and/or grant writing/ administration. Experience in the development and delivery of quality education programs. Demonstrated commitment to diversity, equity, and inclusiveness. Experience using Ungerboeck software or other CRM.


This position develops, delivers, and evaluates various professional development programs for a variety of audiences. Program areas may include, but would not be limited to, leadership, management, business, nursing, health and human services, and others. The purpose of this position is to create and deliver educational programming that supports workforce and economic development and creates vibrant communities through collaborative relationships between Continuing Education, the university, UW-Extended Campus and external audiences. Program Managers work closely with all of continuing education's internal staff, which includes operations and programming staff, as well as the unit’s leadership team.

  • Program planning, development, and evaluation of non-credit courses/programs based on defined need and interest with UW-Extended Campus units, public/governmental agencies, professional associations, and various businesses and nonprofit organizations.
  • Identify and recruit appropriately credentialed instructional staff, negotiate instructional fees, and coordinate hiring processes that comply with applicable policies and procedures.
  • Coordinate, market, promote and oversee on-site or online program activities for evaluation of program content and delivery, overall program evaluation, and program impact studies.
  • Manage the program budget and grants by determining the appropriate array of topics to market in a given timeframe and geographical area.
  • Serve as a knowledgeable link for non-traditional students to non-credit courses/programs.
  • Monitor compliance with various agency credential requirements.
  • Fulfill other duties and responsibilities as assigned by Continuing Education Leadership.

THE UNIT: The mission of Continuing Education at UW-Eau Claire is to fulfill the “Wisconsin Idea” by serving our communities with UW-Eau Claire-quality educational resources. Accordingly, the Continuing Education (CE) unit is entrusted with establishing supportive and collaborative relationships among UW-Eau Claire faculty, staff, UW-Extended Campus, and a wide variety of external audiences.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty- undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: You must create an account and login before you can apply. If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login." Click the link to the Continuing Education: Program Manager position (Job ID #18740) and then click the "Apply Now" button to submit your application electronically. Your application will not be considered complete until all required documents are attached and all required fields are completed. Please be sure you have included the following in PDF format:

  • Letter of application
  • Resume
  • Names and contact information for three references.

Please direct requests for additional information to: Kathryne Smieja,

To ensure consideration, completed applications must be received by September 9, 2022. However, screening may continue until position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. A criminal background check is required prior to employment.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing diversity, equity, and inclusivity.

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).