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Center for Writing Excellence: Department Assistant

UW-Eau Claire – Eau Claire Campus

Full Time, Staff

  • Official Title: Department Assistant
  • Job ID: #18435
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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Center for Writing Excellence: Department Assistant

POSITION: A full-time university staff position is available in the Center for Writing Excellence beginning August 22nd, 2022. The working title for this position is Department Assistant for the Center for Writing Excellence, with an official title of Department Assistant. This is an expected-to-continue position which requires a six-month probationary period. The expected hourly hiring salary will be based on qualifications and experience and range from $17.00-$17.50 an hour.

MINIMUM QUALIFICATIONS: Strong verbal and written communication abilities; expertise with customer/client relations; ability to work independently and collectively with students, faculty, and staff; excellent organizational and problem-solving skills; ability to meet deadlines and work under pressure; extensive knowledge and ability using Microsoft Office Suite to include Outlook, Word and Excel; experience with overseeing scheduling and daily appointments; general knowledge of online communications, including updating website content, announcements, and social media platforms.

PREFERRED QUALIFICATIONS:  Demonstrated commitment to diversity, equity, and inclusiveness; background with website maintenance and/or content creation (e.g., designing newsletters and event promotions); experience successfully navigating complex organization policies and procedures; previous college/university experiences may be considered an asset; previous writing center, academic support, or experience with writing may be considered an asset.

DUTIES: This position is the Department Assistant for the Center for Writing Excellence (CWE). The responsibilities include the following: coordinate student tutoring appointments; create and maintain tutoring schedule for all center locations; process student HR and payroll paperwork; maintain the Center’s office; answer technical and complex questions about the Center and its programs for students, faculty, staff and the public; support directors in managing office budget that includes multiple accounts and funding sources; maintain the Center’s Web site; support and assist the directors as needed. Execution of these responsibilities requires extensive communication and coordination skills, independent judgment and decision-making skills, and thorough knowledge of University policies and procedures. The position reports to the Director of the Center for Writing Excellence and work is performed under limited supervision.

  1. Administrative Assistant to the Director and Assistant Director of the Center for Writing Excellence (40%)
  2. Provide support to directors in their roles as Writing Center and Writing Enriched Curriculum (WEC) professionals, including supporting directors as they build relations across programs and departments.
  3. Assist directors with annual reports, unit reviews, and other required reports.
  4. Coordinate itineraries and schedule activities for visiting scholars and speakers.
  5. Arrange regular meetings and workshops by coordinating reservations for conference rooms, food services, and technology needs.
  6. Coordinate travel arrangements and reimbursements for directors and students for Center-related conferences or events.
  7. Coordinate campus and public communications and correspondences for directors and Center by telephone, mail, email, and fax.
  8. Supervise the development of promotional materials and media for Center’s services and events.
  9. Assist directors with planning major events hosted by the CWE.
  1. Oversight of Office (40%)
  2. Provide primary coverage for the CWE, serving as primary point of contact for the Center.
  3. Process all HR paperwork and complete regular payroll procedures for student tutors.
  4. Oversee ordering and maintenance of office supplies, equipment and technologies.
  5. Prepare student tutor work schedules for in-person and online tutoring.
  6. Arrange tutoring appointments for students.
  7. Coordinate the development and revision of resources, manuals and other relevant information materials for students.
  8. Process mail and assist with office mailings.
  9.  Respond to inquiries from students, faculty, parents and the public on all facets of the Center for Writing Excellence.
  10.   Work with the Assistant Director to monitor all relevant information and statistics for tutors, tutees, and tutoring sessions for various reporting purposes and assessment projects.
  1. Maintenance of the Operational Budget (15%)
  2. Monitor funds for Center budget.
  3. Oversee tutoring payrolls and funding sources, including Federal Work Study (FWS) and non-FWS.
  4. Review budgets, prepare and authorize transfers.
  5. Serve as liaison to Business Office, Accounts Payable and Accounting to track all CWE accounts.
  6. Review budget needs with Director.
  7. Adhere to UW-Eau Claire’s accounting and auditing procedures.
  8. Determine reorder levels and authorize purchase of supplies and equipment for the efficient operation of the Center.
  1. Development of the Center for Writing Excellence Web site (5%)
  2. Coordinate website changes to include events, news, helpful links, and faculty/staff information.
  3. Assess the Center’s office functions for their relationships to existing web information and applications to propose linkages.
  4. Continually review CWE online materials for clarity and accuracy.
  5. Research and seek training to develop level of knowledge sufficient to perform Web publishing tasks.
  6. Act as contact person for feedback and concerns regarding the CWE’s Web site.
  7. Run tests and reports to ensure that the CWE’s Web site is navigable and meets accessibility standards.
  8. Document procedures and develop “reminder” calendar for Web page maintenance.

THE UNIT: The Center for Writing Excellence consists of the Director, Assistant Director, and a rotating staff of 26-27 undergraduate students each year. For more information, visit

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit .

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: for the Center for Writing Excellence: Department Assistant position (Job #18435).  You must create an account and login before you can apply.  If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login."  Your application will not be considered complete until all required documents are attached and all required fields are completed.  Please be sure you have included the following in PDF format:

  • Letter of application
  • Resume
  • Names and contact information for three references.

Please direct requests for additional information to: Jonathan Rylander at

To ensure consideration, completed applications must be received by Friday, July 8th. However, screening may continue until position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).