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Learning and Technology Services: Training Consultant and Coordinator

UW-Eau Claire – Eau Claire Campus
Learning and Technology Services

Full Time, Staff

  • Official Title: Teaching, Learning, and Technology Specialist III
  • Job ID: #18232
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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Learning and Technology Services: Training Consultant and Coordinator

A full-time, professional academic staff position is available in Learning and Technology Services beginning June 6, 2022. The working title for this assignment is Training Consultant and Coordinator with an official title of Teaching, Learning, and Technology Specialist III.  This is a renewable assignment position.  The salary will be commensurate with experience and qualifications.

This position operates as a member of the Center for Excellence in Teaching and Learning instructional design team and partners with faculty, staff, and students to foster learning and use of technology. This role is a high-impact work experience that provides consulting services on a wide variety of hardware and software, including desktop operating system software and application software running on Windows and Macintosh platforms. This position will create and conduct workshops, classroom presentations, and one-on-one consultations, be responsible for the technology Training program on campus, and collaborate with the Help Desk. This position operates in a dynamic environment of fast-changing technology and software. It also requires the supervision of student consultants and management of the student payroll budget.

  • Assist and advise faculty on the effective use of the technology tools for instructional use through individualized consultations and/or training sessions.
  • Collaborate with faculty to design technology learning opportunities and trainings.
  • Provide individual consultations, training, troubleshooting, and just-in-time research to meet faculty learning technology needs.
  • Facilitate, lead, and plan group workshops and training related to learning technology.
  • Plan, develop, and implement Training offerings with appropriate documentation.
  • Supervise the Training program activities and foster positive student employee performance.

There is opportunity for partial remote work after onboarding.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in educational technology, education, instructional design, e-learning, training and development, information technology, information systems, or related fields.
  • Effective verbal and written communication skills.
  • Ability to translate complex technical information into usable, easy-to-follow instructions.
  • Ability to communicate with individuals from diverse backgrounds.
  • Adaptable to changing work environments.
  • Experience working in a team environment.
  • Technology troubleshooting skills.
  • Experience creating tutorials/videos or lesson/training
  • Ability to clearly present highly technical information to students, faculty, and staff with widely varying skill levels.
  • Strong skills in Microsoft Office Suite and Adobe Creative Suite.
  • Working knowledge of Windows and macOS platforms.
  • Effective supervisory management and mentoring skills.
  • MUST be work-authorized in the United States.

PREFERRED QUALIFICATIONS: 

  • Master’s degree in a related field.
  • Teaching experience (online or face-to-face).
  • Knowledge of instructional design practices.
  • Experience in providing end-user technical support.
  • Experience developing workshop materials.
  • Ability to diagnose and solve complex technical issues.
  • Experience with video editing software, web content management systems, learning management systems, and survey tools.

THE UNIT: The unit of Learning & Technology Services consists of 50 staff members in the subunits of Enterprise Software Systems, Technical Support Services, Client Support Services, and Learning Spaces. Learning & Technology Services also coordinates very closely with the Center for Excellence in Teaching and Learning unit.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically.

Please follow instructions on the UW-Eau Claire Web site: http://www.uwec.edu/job-postings

Search for Learning and Technology Services: Training Consultant and Coordinator (Job ID# 18232)

Click ‘Apply Now’ by this posting.  You must have a login to apply. 

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Your application will not be considered complete until all required documents are attached, and all required fields are completed.  Please be sure you have included the following in PDF format:

  • Letter of application. Please indicate in your letter if you are eligible to work in the U.S.
  • Resume
  • Names and contact information for 3 references.

    NOTE: Answer to ‘Eligible to Work in the U.S.?’ is mandatory as UW-Eau Claire does not sponsor work authorization for this type of position (only for faculty positions).

Please direct requests for additional information to: Angie Stombaugh; stombaam@uwec.edu

To ensure consideration, completed applications must be received by May 8, 2022.  However, screening may continue until position is filled.  

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).