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Digital Printing Assistant

UW-Eau Claire – Eau Claire Campus

Full Time, Staff

  • Official Title: Office Associate
  • Job ID: #17320
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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Digital Printing Assistant

A full-time university staff position in Printing Services is available in the University Centers unit beginning in July 2021. This is an expected-to-continue assignment which requires a six-month probationary period. The expected hourly hiring salary will be based on qualifications and experience.

MINIMUM QUALIFICATIONS:

  • Excellent customer service skills
  • Effective interpersonal skills and the ability to relate to the diverse populations of the university including faculty, staff, students and community members
  • Proficiency in the use of Microsoft Office Suite including Outlook, Word and Excel
  • Demonstrated ability to lead, mentor, train and motivate others
  • Demonstrated ability to organize and manage time-sensitive details
  • Experience in operating bindery equipment and photocopiers
  • Valid Driver’s license and ability to earn and maintain certification to drive University vehicles
  • Ability to lift up to 50 pounds
  • Ability to stand for long periods of time

PREFERRED QUALIFICATIONS: 

  • Previous experience with Adobe Creative Suite
  • Previous experience managing Accounts Payable and Receivable
  • Previous experience with Sustainable Printing

Overview:

The Office Associate/Digital Printing Assistant reports to and assists the university Printing Services Manager in office management, record-keeping, staffing, training and supervision of student personnel, coordinating workflow and providing excellent customer service. 

Each member of the department is responsible for upholding the University mission, vision and values through dedicated job performance and service excellence with a commitment to holistic student development.

Principle Functions and Duties:

  1. Office Management
  • Assist with training and supervision of student staff which include customer service design and sustainable printing student workers     
  • Assist with student staff payroll/hiring/scheduling for both Printing Services and Sustainable Printing
  • Assist the Printing Services Manager in planning and implementing unit procedures for smooth operation in the order processing, duplicating, productions, and finishing areas
  • Operate the front office order processing, word processing and accounting software
  • Assist with supply inventory and handle ordering
  • Assist customers at walk-up counter as needed

Coordination of Workflow

  •   Receive and process department printing requests; direct each request to the appropriate area, including order processing, production, and/or bindery
  •   Review completed printing requests to ensure the standards of accuracy and quality expected by the customer
  •   Assist with overseeing orders in Production to keep them current
  •   Consult, communicate with, and prepare informational pieces for customers to facilitate the completion of their orders in relation to staffing changes, semester breaks, etc.
  •  Handle University Bookstore paperwork for textbooks and manuals
  •  Assist Digital Printing Technician with printing orders as needed when workload is at its peak
  •   Operate bindery equipment as needed
  1. Financial Record Keeping
  •  Assist with maintaining computer and paper files for printing requests
  •  Assist with reconciling billing invoices and payments received for on-campus, Student Organizations, off-campus, State, and non-profit accounts
  •  Assist with preparing invoices for “merchandise for resale,” including the University Bookstore, and distribute to those units
  •  Assist with data entry using electronic spreadsheets and word processing software for the Printing Services Manager
  •  Assist with Sustainable printing
  •  Hire and schedule students to assist with Sustainable Printing
  •  Manage billing for Sustainable Printing
  1. Miscellaneous
  •   Assist with annual inventory
  •   Miscellaneous duties as assigned by the Printing Services Manager

THE UNIT: University Centers consists of 30 staff members who oversee the Davies Student Center and its partners, including US Bank, the University Bookstore, and Blugold Dining and Catering.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UW-Eau Claire visit Why UWEC!

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of the Twin Cities of Minneapolis and St. Paul. The multi-award-winning area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: https://www.uwec.edu/job-postings/You must create an account and login before you can apply.  If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login."  Click the link to the Office Associate / Digital Printing Assistant (Job ID # 17320) and then click the "Apply Now" button to submit your application electronically. 

Your application will not be considered complete until all required fields are complete and all required documents are attached, so please be sure you have included the following in PDF format:

  • Letter of application
  • Resume
  • Names and contact information for three professional references

Please direct requests for additional information to Jenni Sterling via email: SterliJL@uwec.edu

To ensure consideration, completed applications must be received by July 18, 2021, however, screening may continue until position is filled. The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit the Campus Security and Fire Report. Also visit our Campus Security Authority policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing diversity, equity, and inclusion.

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings will change in November 2021. Job duties and responsibilities will remain the same. For more information please visit: wisconsin.edu/ohrwd/title-and-total-compensation-study/.