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College of Business Online Programs: Instructional Designer

UW-Eau Claire – Eau Claire Campus

Full Time, Staff

  • Official Title: Information Processing Consultant title series
  • Job ID: #17219
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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College of Business Online Programs: Instructional Designer

A full-time, professional academic staff position is available in the College of Business beginning September 1, 2021. The working title for this assignment is instructional designer with an official title in the Information Processing Consultant title series.  This is a renewable assignment, contingent on performance and funding. The salary will be commensurate with experience and qualifications.

MINIMUM QUALIFICATIONS: A bachelor’s degree from a regionally accredited institution is required, along with the following:

  • Experience in instructional design and/or curriculum development
  • Experience with Canvas or a closely related product
  • Strong interpersonal, written, and oral communication skills


  • Master’s degree in instructional design, educational technology, or curriculum development
  • Experience providing instructional design oversight to course revision and development projects
  • Experience managing projects
  • Experience using a WYSIWIG editor (such as Pages in Canvas) and basic knowledge of HTML
  • Experience with online education as an instructor or student
  • Experience with virtual meeting and presentation tools, such as Microsoft Teams or Zoom
  • Demonstrated commitment to diversity, equity, and inclusivity
  • Knowledge of accessibility considerations in online environments
  • Experience working in higher education
  • Proficient with Microsoft Office products such as Word, PowerPoint, Excel, OneNote, and Teams


Job Summary

Due to program growth, the College of Business (CoB) Online Programs unit is hiring an additional instructional designer. This individual will be a member of the Instructional Design and Online Course Support (iDocs) team. Instructional designers report to the course design and delivery manager. The CoB Online Programs unit works to design and deliver courses offered through the University of Wisconsin MBA Consortium and UW System Undergraduate Business Alliance programs.

The CoB Online Programs unit offers a hybrid work environment in which at least one day per week on the UW-Eau Claire campus is required and the remainder of work can be arranged to occur remotely with the supervisor, if desired. Team meetings will be scheduled primarily on the in-person day for the entire team, although there occasionally may be other days throughout the year that campus time is required, for example attending a retreat or required professional development. A typical workday consists of eight hours worked primarily between the hours of 7:00 a.m. and 5:00 p.m. although we offer a great deal of flexibility; your typical daily schedule will be agreed upon in advance with the supervisor. As a service department, we have a great deal of collaboration within our team and externally. We facilitate this collaboration primarily using Microsoft Teams whether individuals are working on campus or remotely.

Instructional designers collaborate with instructors during the course design/redesign and development process; manage, maintain, and support courses; provide professional development for our instructors; and participate in professional development to enhance job-related skills. In our environment, instructional designers partner with instructors to provide in-depth consultation and assistance. As many of the instructors for our collaborative programs are not in Eau Claire, meetings often occur remotely through Teams and much communication occurs via email, making the ability and willingness to build relationships virtually important attributes of our instructional designers. 

Job Responsibilities

Course Design/Redesign and Development Responsibilities

  • Partner with instructors or subject matter experts designing new courses or redesigning existing online courses as the instructional design/online learning expert and program representative.
  • Guide course developers using backward design; continually confirm alignment among learning objectives, assessments, and instructional materials.
  • Ensure program course design standards are met.
  • Manage and guide the design/redesign project, including setting and following the development schedule, providing resources and templates, meeting regularly, coordinating team developments, and documenting/communicating progress with program leadership.
  • Provide recommendations and training for instructors on content creation including multimedia development.
  • Develop interactive learning objects such as Articulate Storyline tutorials in collaboration with instructors as appropriate.
  • Implement consistency in course design and navigation to reduce cognitive overload for students.
  • Contribute to the course design and development by providing feedback and input to reduce potential points of confusion for students, offering ideas for how to complete activities in an online environment, writing or editing instructions or instructor commentaries for clarity, and/or working with instructors to create multimedia content.
  • Build courses in Canvas and create course elements based on materials shared by instructors including assignments, discussions, quizzes, rubrics, and syllabi.
  • Enhance material in Canvas using basic HTML code for program branding, formatting for readability, and adding images.
  • Ensure compliance with copyright, Fair Use, and Section 504/508 accessibility regulations.
  • Suggest and implement strategies for increasing academic integrity in online learning environments. 

Course Management, Maintenance, and Support Responsibilities

  • Follow a standardized course creation and quality assurance check process for assigned courses each term.
  • Provide support for instructors of assigned courses and, to a lesser extent, students throughout the term which may include setting up peer evaluations, fixing links that break, or investigating other problems that occur.
  • Facilitate transfer of courses to new instructors when applicable.
  • Coach online instructors in using Canvas tools to provide student feedback and establish instructor presence during their courses.
  • Document changes that occur in courses over time and communicate needs for larger revisions with program leadership to ensure workload balance and alignment with program goals.

Additional Responsibilities

  • Continually assess instructor needs for professional development and identify, create, or recommend creation of resources.
  • Contribute to professional development for program instructors, which includes writing or reviewing materials for the blog or monthly newsletter, facilitating and/or updating the online teaching certification course, and contributing to the annual UW MBA Consortium faculty meeting.
  • Evaluate and learn new technologies that may be advantageous to the online programs.  
  • Remain up to date with changes in supported technologies and strategies for teaching and learning online.
  • Work with UW-Eau Claire and UW-System educational technology and instructional design staff to remain current on updates and known issues related to shared technologies, as well as upcoming instructional design and educational technology initiatives.
  • Participate in professional development opportunities that align with individual and university level training and development goals.
  • Enhance the quality of work life for all staff.
  • Perform other duties as assigned.

THE UNIT: The unit of CoB Online Programs consists of 11 staff members and oversees operations for the UW MBA Consortium and Undergraduate Business Alliance programs. These programs are managed by the University of Wisconsin – Eau Claire campus but are offered in collaboration with several other UW System schools. Our courses are owned collaboratively by the course developers and the program and are often taught by multiple instructors. We continually seek to improve our courses by implementing innovative and inclusive options for engaging course design and delivery. Our team is student-focused, detail-oriented, creative, curious, and empathetic. We are problem-solvers, project leaders, critical thinkers, sounding boards, techies, and life-long learners. Our values include flexibility, teamwork, excellence, and work-life balance.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: .You must create an account and login before you can apply.  If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login."  Click the link to the College of Business: Instructional Designer position (Job ID # 17219) and then click the "Apply Now" button to submit your application electronically.  Your application will not be considered complete until all required documents are attached and all required fields are completed.  Please be sure you have included the following in PDF format:

  • Letter of application
  • Resume
  • Unofficial transcript
  • Names and contact information for three references.

Please direct requests for additional information to:

Dr. April Pierson,

To ensure consideration, completed applications must be received by July 5, 2021.  However, screening may continue until position is filled. 

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings will change in November 2021. Job duties and responsibilities will remain the same. For more information please visit: