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University Services Program Associate - Continuing Education

UW-Eau Claire – Eau Claire Campus
Continuing Education

Full Time, Staff

  • Official Title: University Services Program Associate
  • Job ID: #17164
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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University Services Program Associate - Continuing Education

POSITION: The office of Continuing Education at the University of Wisconsin-Eau Claire is seeking a University Services Program Associate position for 40 hours per week to start as soon as possible. The starting salary is $16.04 per hour and you will be expected to complete a six-month probationary period.


  • Operational knowledge of MS Excel, Word, and Outlook
  • Excellent communication skills (verbal and written) necessary
  • Excellent customer service skills
  • Strong organizational skills
  • Detail-oriented
  • Ability to remain adaptable and flexible to different situations and changes and work under pressure
  • Ability to learn new systems, software, and processes quickly
  • Ability to prioritize workload
  • Ability to work effectively and collaboratively with diverse groups and individuals, as well as other campus units
  • Ability to problem-solve effectively
  • Ability to create accurate program budgets
  • Be able to sit for long periods up to 4 hours at one time on a daily basis


  • Prior experience with campus computer systems including various database experience, financial (WISER), and BPLogix preferred
  • Familiarity with UW-Eau Claire or other UW-System campus administrative procedures preferred
  • Knowledge of the Family Educational Rights and Privacy Act (FERPA) preferred

THE UNIT/DUTIES: The mission of Continuing Education at UW-Eau Claire is to fulfill the “Wisconsin Idea” by serving our communities with UW-Eau Claire-quality educational resources.  The primary goal of this position is to provide administrative and program support to program managers in the creation and delivery of programs. University Services Program Associates are responsible for program support of various programming areas within Blugold Central and Continuing Education, which may include Business, Community Classes for Adults, Education, Nursing, Health and Human Services, and Youth.  This position reports to the Assistant Director in Continuing Education.


UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: must create an account and login before you can apply.  If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login."  Click the link to the University Services Program Associate position (Job ID #17164) and then click the "Apply Now" button to submit your application electronically.  Your application will not be considered complete until all required documents are attached and all required fields are completed.  Please be sure you have included the following in PDF format:

  • Letter of application
  • Resume
  • Names and contact information for three references

Please direct requests for additional information to: Kathryne Smieja,

To ensure consideration, completed applications must be received by 5:00 p.m. on June 16, 2021.  However, screening may continue until position is filled. 

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings will change in November 2021. Job duties and responsibilities will remain the same. For more information please visit: