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Chief Information Officer and Director of Learning and Technology Services

UW-Eau Claire – Eau Claire Campus
Learning and Technology Services

Full Time, Administrative

  • Official Title: Director
  • Job ID: #16917
  • Date Posted:
  • Apply by: | To ensure consideration, completed applications must be received by deadline. However, screening may continue until position is filled.
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Chief Information Officer and Director of Learning and Technology Services

The University of Wisconsin-Eau Claire is seeking a collaborative, highly organized, and process-oriented leader to serve as the university's Chief Information Officer and the Director of Learning and Technology Services. This is a full-time position reporting to the Associate Vice Chancellor for Academic Affairs. The anticipated start date is June 1, 2021.

The Chief Information Officer (CIO) advises the Chancellor and the Chancellor’s Executive Staff on UW System and UW-Eau Claire technology initiatives and represents UW-Eau Claire on the UW System Council of Chief Information Officers. The CIO also serves as the Director of Learning and Technology Services and has overall administrative responsibility for technology services that support all academic departments, administrative units, business operations, student services, and research functions at UW-Eau Claire. The Director collaborates with each university division to provide strategic leadership and planning for UW-Eau Claire’s information technology projects. This position fosters a positive and productive work environment, a spirit of collaborative leadership, and a commitment to equity, diversity, and inclusion.

Required Qualifications

  • A bachelor’s degree from a regionally accredited institution.
  • Demonstrated success in project planning and implementation of technology-based initiatives.
  • Supervisory and budgetary experience within a technology-based organization.
  • Demonstrated commitment to equity, diversity, and inclusion.

Desired Characteristics

  • A master’s degree (or equivalent) from an accredited institution.
  • Demonstrated ability to foster a supportive, inclusive, and collegial workplace environment.
  • Proven ability to multitask, manage complex projects, and meet deadlines.
  • Excellent oral and written communication skills.
  • Proven ability to work collaboratively with multiple stakeholders to complete strategic initiatives.


The CIO and Director of LTS provides effective oversight, operational direction, and coordination for the following major functions:

  • Provide leadership within UW System for system-wide information and instructional technology initiatives.
  • Serve on the UW System Council of Chief Information Officers.
  • Encourage the identification of inter-campus collaborations to improve technology services across the UW System.
  • Collaborate with the Chancellor’s Executive Team, as well as appropriate faculty, staff, and student governance bodies, to determine the university’s computing and networking needs and to develop information technology and data governance policies and procedures.
  • Administer all services and activities of Learning and Technology Services (LTS) including management of personnel, budget, and physical resources.
  • Ensure the university’s technology resources (e.g., networks, servers, classroom and workspace computers, mobile printing, digital media, telephone, campus software applications, video conferencing capabilities, and classroom technology) are current, efficient, cost effective, and reliable.
  • Oversee campus-wide network and data security.
  • Provide leadership in assessment, planning, and implementation of technology services in a manner consistent with the university’s mission and strategic plans.
  • Provide campus with a responsive customer service center to offer timely support on technology related issues.
  • Assist the Director of Data Management and Analytics in gathering and reporting institutional data and business intelligence to improve university decision making.
  • Coordinate the training of LTS staff and encourage the staff’s ongoing professional development.
  • Employ managerial theories and practices that emphasize collaboration, team building, project management, and effective application of information technologies.
  • Develop and foster effective working relationships with LTS managers and staff, other division staff, faculty, students, and administrators, as well as personnel at other UW institutions, UW System, agencies and vendors.
  • Promote a culture of inclusive excellence and advance the principles of equity, diversity, and inclusion.
  • Actively participate in professional organizations as appropriate.
  • Provide high impact experiences for students through internships and other pre-professional opportunities.
  • Perform other duties and responsibilities as assigned by the Associate Vice Chancellor for Academic Affairs.

Application Procedure:

To ensure priority consideration, completed applications must be received by noon on March 5, 2021.  However, screening will continue until the position is filled.

Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire website: You must create an account and login before you can apply. If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login." Click the link to the Chief Information Officer and Director of Learning and Technology Services position (Job ID # 16917) and then click the "Apply Now" button to submit your application electronically. Your application will not be considered complete until all required documents are attached and all required fields are completed.

Please include the following in PDF format:

  • Cover Letter
  • Resume
  • Names and contact information for three professional references

If you have any questions, need accommodations, or submitted your application with missing materials, please call or e‑mail:

Ms. Sarah Forcier, Administrative Assistant

Phone: 715-836-4353


The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in November 2021. Job duties and responsibilities will remain the same. For more information please visit: