print header

Parent Information



At Student Health Service (SHS) we are here to ensure your student's success and well-being. We offer quality health care at low to no-cost to your student. Many appointments 
are covered by segregated fees which are paid as part of tuition. We are an appointment-based clinic offering appointments Monday through Friday. To schedule appointments 
call 715-836-5360. Our clinic is located on upper campus as part of the Crest Wellness Center.
Should you have any additional questions, please contact Student Health Service at 715-836-4311 or by emailing Student Health Service's director Laura Chellman, at

Parent FAQs



For students who have reached the age of 18, we are legally required to keep their medical information confidential. We cannot provide parents with any of their student's health information/records without signed consent from your student. Signed consent can be found
at the following link Authorization For Disclosure of Medical Records. Please be aware the signing of the disclosure does not ensure complete access to your students health information/records. In the case of a medical emergency where there may be an issue of harm to self, harm to other and/or of life or death, we may contact you without the consent of your student.
At SHS we utilize a secure messaging system. Our system is called mySHS and can be found on the left side of the website. We do not have parent access, please encourage your student to become familiar with mySHS. Incoming or new students are required to fill out forms before the start of their college career at UW-Eau Claire.


Student Health Service is funded primarily by the student segregated fee, which is paid along with each student's tuition. Most office visits are provided without additional cost to the student. Small fees may be charged for some visit types, lab work, medicine, procedures and supplies. For additional information on service fees, please visit the Services page.
Student Health Service staff work to keep prices affordable on a student's budget. We do not bill insurance; we are able to provide a receipt which can be submitted for reimbursement*. Your student has the right to ask the cost of an service before receiving it. Fees are preferred to be paid at the time of service, but payment may be paid within 30 days of service before a late fee is charged. Student Health Service accepts cash, check, credit, debit, and the Blugold card. You will not know about charges incurred here unless your student, notifies you about these charges. They are responsible for getting their bill paid.
*Not all insurance companies will pay for services received;please contact your insurance company regarding reimbursement for services. If needed our Tax ID number is 391805963.


Student Health Service offers numerous in-house laboratory testing, many results patients will know within the day of their appointment. We work closely with a reference laboratory to offer more complex testing. Most in-house services are only $10/test.
We do not have radiology services available onsite. Imaging orders (x-rays, ultrasounds, CT, MRI, etc.) can be completed through local hospitals and clinics in the area. These hospitals and clinics may be out of network for your student so it is important for your and your student to become aware of insurance coverage in the Eau Claire area. Please send your student with a complete copy of their insurance card.


Student Health Service does not have a pharmacy onsite. We however have a small dispensary for common medications that can be prescribed directly to your student. Some medications include antibiotics, anti-depressants and contraceptives. The medications are typically $15/prescription. If requested, written prescriptions can be provided for medications not available at the clinic or medications that can be covered by your students' pharmacy insurance. If your student already has an ongoing prescription that is filled regularly, please have their prescription transferred to a pharmacy in
Eau Claire. Several pharmacies are listed at the following link Eau Claire Pharmacies. Please remind your student to bring a list of current medications and dosing schedule to their first appointment at SHS.


Our regular schedule hours are Monday through Friday during the academic semesters. We also have limited hours during Winterim and Summer Sessions. Please refer to the website for updated clinic hours.
We do not provide late evening and weekend hours. Student with injury or illness during non-clinic hours may consider prompt evaluation at a local urgent care or emergency room. Several local urgent cares and ERs that are within walking distance or a short drive from campus are listed under our Emergency Info tab.