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Payment Processing

Please note that you will not be able to log on to the application website until your deposit has been verified by our office.  Contact the Housing and Residence Life Office at or 715/836-3674 if you have any questions.

Housing Payment and Policy Information

Doing Business As:
University of Wisconsin Eau Claire Housing and Residence Life

Business Address:
Housing and Residence Life • P.O. Box 5025 • University of Wisconsin-Eau Claire • Eau Claire WI 54702-4004

Customer Service Number:

Customer Service Hours:
Monday thru Friday 7:45 AM to 4:00 PM

Customer Service Email:

Customer Service Point of Contact:
Shelli Manning

Refund Policy:
The $75 deposit is in addition to the room fees and is intended to serve as a reservation deposit for the housing contract. The money is held in escrow and applied to second semester fees. If the student does not complete the contract for the full academic year, the deposit is forfeited and the Student is held responsible for room and meal plan fees for the full academic year.

The deposit will be refunded if the Housing and Residence Life Office receives a written request from the Student no later than May 1st of the preceding year. Any additional funds collected during the time of payment, including any convenience charges, are non-refundable.

Payment Methods:
• Credit Card payments online using Visa, MasterCard or Discover beginning in 2014.
• Credit Card payments are only accepted online.
• A non-refundable 2.75% convenience charge will be added to each credit card transaction.
• All transactions are in US currency.

Delivery Method:
You will be emailed a receipt related to your transaction within 24 hours. All receipts are in electronic format unless formally requested at the Housing and Residence Life office.

PCI Data:
Any and all the information collected on UW-Eau Claire Housing and Residence Life operated sites will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any non-personally identifiable information gathered from your internet browser, such as IP address, domain name, browser software and OS type, is anonymous and no personal information is ever transmitted to us in this manner. This non-personally identifiable information relating to site visits is used to improve the feature and functionality.

Housing Application System

Click here to log onto the Housing Application System.