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Dedicated to Excellence

MGR OF TECHNICAL SERVICES

Learnng Technology Servic

Phone: 715-836-3161
Email: gerberik@uwec.edu

IT Manager: Tech Support Services

As manager of the Tech Support Services subunit in Learning & Technology Services, my primary role is to manage, lead, and supervise a team of 15 dedicated employees.  My team and I are responsible for the daily operational support and strategic planning associated with our Learning Spaces, network (both wired and wireless), servers and storage, and VoIP (phones) infrastructure on campus. We also work closely with Facilities Management, CETL, and the campus as a whole to make sure proper IT infrastructure is being built into current buildings and new large campus projects.  Our overall goal is to provide the best customer service we can to the campus community!

 

Adjunct Online Instructor 

Another one of my roles outside of LTS yet still at the University of Wisconsin-Eau Claire is to provide instruction for the online class Introduction to Information Systems (IS240).  This class is a part of the UW System Undergraduate Alliance Program and consists of learning of the fundamentals of information systems as they relate to business.

 

Education

MBA - University of Wisconsin-Eau Claire
BBA - University of Wisconsin-Eau Claire
   Information Systems: Systems Development & Business Analysis
   Business Communication Certificate