General
FAQ for New Faculty/Students
The UW-Eau Claire computing environment provides multiple web resources and programs for students and faculty. Also available is ample technical support, help desks, workshops, and online documentation to assist students and faculty with standard software in General Access computer labs. This document is designed to answer frequently asked questions for both Windows and Macintosh users and provides numerous links to documents containing more information about certain subjects concerning the UW-Eau Claire computing environment.
- How do I know what my username and password are?
- How do I log onto Windows or Macintosh computers?
- What do I do when I am done using a lab computer?
- How do I access MyBlugold from on-campus labs?
- Where can I save files to?
- Can I connect to the Internet from home using UWEC resources?
- Where can I find additional help?
How do I know what my username and password are?
In an effort to keep the campus networking secure, faculty, staff, and students must have a username and password to access their files and drives. Your username is the same as your email address. Typically, it is the first six letters of your last name followed by your first and middle initials. For example, if your name is Jane M. Doe, your username would be doejm and your email address would be doejm@uwec.edu. If you are having any problems with your username, contact the LTS Help Desk and they can look it up for you, or you can look it up yourself on the Eau Claire Campus Directory Search.
How do I log onto Windows or Macintosh Computers?
To access your own personal files and network drives, you must first log on. All UW-Eau Claire students have a network account that provides access to numerous resources through the computer and the servers. If you are using a computer in one of the General Access labs, you will need to log on using your username and password.
Windows: Logging On to an XP Station
Macintosh: Logging In to a Mac OS X Station
What do I do when I am done using a lab computer?
You must be sure to log off the computer before you leave; otherwise, other people can change settings on your account and delete important files.
Windows: Logging Off an XP Station
NOTE: Once you see the Welcome to Windows screen, it is safe to leave the computer.
Macintosh: Logging Out of a Mac OS X Station
NOTE: Once you see the log in screen, it is safe to leave the computer.
How do I access MyBlugold from on-campus labs?
MyBlugold is easily accessed from the UWEC homepage.
Students can use MyBlugold to register for classes, update their schedules, request a degree audit or transcript, check financial aid, check fees and payments, and view personal information.
Students: From the homepage, click CURRENT STUDENTS » MYBLUGOLD
Faculty and staff can use MyBlugold to support their advising activities and check their personnel information on record here at UWEC.
Faculty/Staff: From the homepage, click FACULTY/STAFF » MYBLUGOLD
Where can I save files to?
Windows: When you create a file while using a Windows computer, you have the option of saving it to external storage media or to your own network drive located on the UWEC network. Nobody has access to this network space except you; as long as you log-off when you are done, your files will be safe from other people using the computer.
Macintosh: For Macintosh users, logging on has the same effect as logging into a Windows computer; your files will be saved to your network drive and be safe from others using the computer as long as you log-off when done. You also have the option of saving to a floppy disk.
Can I connect to the Internet from home using UWEC resources?
Yes, but first you will need to get connected to the Internet using an independent Internet Service Provider (ISP). Review your options detailed in the Help Desk website.
Where can I find additional help?
|
836-5711 |
Answers questions on UWEC supported software and off-campus access connectivity problems. |
|
836-5520 |
Provides support for faculty/staff/students working in the general access computer labs. Also can install curricular-specific software in the labs. |
Housing and Residence Life Computing Support 855-4271 |
Provides support for students working in Residence Hall computer labs and student Residence Hall rooms. |
| Contains documentation for UWEC supported software from basics to advanced uses of the software. The documentation is created by and for the UWEC community. | |
| Offers training for faculty, staff, and staff on many of the University standard software programs. | |
|
836-5157 |
Offers workshops for students on many of the University standard software programs. |
