Management and
Marketing Program

2004-2005 University Catalogue

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Management and Marketing

Schneider Social Science 400E
(715) 836-3677
http://www.uwec.edu/Lists/Acad.htm

Robert Sutton, Chair

Kelly Berry, Kenneth De Meuse, Ronald Decker, Robert Erffmeyer, LaNette Flunker, William Hannaford, Todd Hostager, Ray Hughes, Kristy Lauver, Scott Lester, Abraham Nahm, James Pathos, Kathryn Ready, Charles Tomkovick, Timothy Vaughan, Theresa Wells, Rama Yelkur.


To BSAD, MGMT, MKTG Course Descriptions


The Department of Management and Marketing provides courses and programs in two core functions of business: management and marketing. These areas include production and marketing of goods and services, the management of the organization’s human resources, and the management of the whole organization in such a manner that the needs of various constituencies are met within the context of a dynamic and competitive global economy.

Comprehensive majors (60 credits/no minor required) are available in Management and Marketing. Specialized emphases are available in each of these majors for the student who has specific career objectives. A general major in Business Administration is offered for those interested in the flexibility of a major/minor program of study. Additional concentration may be developed through planned selection of elective business courses. Majors in Business Administration, Management, and Marketing lead to administrative and professional positions in commercial, industrial, service, and public organizations.

A minor is available under each major. The General Business minor provides a broad survey of business principles for nonbusiness majors. Minors in Management and Marketing provide an opportunity for students to gain more focused study and are available to all students, including those with a major in the College of Business.

An International Business Emphasis is also available to students in the College of Business and to students not in the College of Business who meet prerequisite requirements.

NOTICE: MATH REQUIREMENT—ALL STUDENTS MAJORING IN THE DEPARTMENT OF MANAGEMENT AND MARKETING MUST COMPLETE MATH 111, A SHORT COURSE IN CALCULUS, OR THE EQUIVALENT.

Additional Recommendations (to be used in partial fulfillment of General Education requirements): The Department of Management and Marketing strongly encourages all majors to pursue additional work in such courses as Advanced Public Speaking, Technical Writing, and Business Report Writing. Majors are also encouraged to participate in an international exchange/study program; be active in public speaking (e.g., Toastmasters, Forensics); participate in an internship (See Bsad 398; Mgmt 398; Mktg 398), and seek leadership roles in organizations on and off campus.

Major/Minor Combinations are allowed in the Department of Management and Marketing. See Major/Minor Requirements.

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MAJORS AND MINORS

MAJOR: BUSINESS ADMINISTRATION (Code 740-200)

Objectives for the Business Administration Major

The Business Administration majors will be able to achieve the BBA objectives. In addition, the following objectives apply to Business Administration majors. Students will:

Functional Knowledge

1. have in-depth knowledge and understanding in statistical processes, the use of analytical and problem solving skills, and management science techniques.

2. understand the analysis and interpretation of accounting data approached from the managerial viewpoint.

3. have in-depth knowledge and understanding of some areas of marketing.

4. be prepared to work within a diverse and global economy.

5. have an understanding of the ethical and social implications of business decisions.

Communication Skills

1. demonstrate effective interpersonal, oral, and written business communication skills.

Program Customization/Personalization/Quality

1. Business Administration graduates will be pleased (i.e., satisfied) with the quality of the curriculum and instructors.

2. Employers of our Business Administration graduates will be pleased (i.e., satisfied) with their FACT-based skills and competencies.

Forty-three semester credits, including the BUSCORE (32 credits) plus:

Required Courses (six credits)

Bsad 280 Applied Quantitative Methods

Acct 312 Managerial Accounting or

Acct 314 Cost Accounting

Select One to Two Courses from the Following (three - six credits)

NOTE: *If Mktg 334 is not selected, one course must be selected from Mgmt 349; Bcom 306, 307, 405.

Mktg 331 Buyer Behavior

Mktg 332 Promotion Management and Marketing Communication

Mktg 334* Marketing Research

Mktg 335 International Marketing

Mktg 336 Business Logistics

Mktg 337 Professional Selling

Mktg 338 Marketing Technology and Application

Mktg 432 Retail Management

Mktg 433 Sales Management

Mktg 437 Business to Business Marketing or

Mktg 438 Marketing Management

Electives in the College of Business or Department of Economics (zero-three credits)

The Management and Marketing faculty strongly recommends that one of the following courses be taken as the business elective: Bsad 306 or Mgmt 414. An approved minor is required for students electing this major.

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MINOR: BUSINESS ADMINISTRATION (Code 740-405)

Thirty semester credits, including the Minor Core (Acct 201, 202; Econ 103, 104; MIS 240) plus Math 245; Bsad 305; Fin 320; Mktg 330; Mgmt 340. This minor is not available to College of Business majors.

Note: Students selecting this minor must satisfy the College of Business admission requirements prior to enrollment in 300/400 level courses in the College of Business.

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COMPREHENSIVE MAJOR: MANAGEMENT

This field focuses on entrepreneurship, the methods used to effectively manage human resources, and the production of goods and services. There is also a Leadership Studies Certificate program. Positions in management include but are not limited to starting your own business, management trainee, retail manager, human resource assistant, job analyst, production supervisor, inventory analyst, and buyer. The Entrepreneur Program, Human Resource Management, and Operations/Materials Management emphases provide more focused study for the student with specific goals. Students may also select the general management emphasis.

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CERTIFICATE PROGRAM

The Leadership Studies Certificate program is a special recognition awarded to students who have completed course requirements, meet specific grade point requirements, and provide evidence of leadership experience. Students can earn their certificate by:

1. completing the following courses with a grade of B- or above

MGMT 200 — Developing the Leader Within You

MGMT 340 — Organizational Behavior

2. completing a minimum of five credits from any of the following with a grade of B- or above

MGMT 446 — Organizational Change and Development

MGMT 494 — Topics in Leadership

CJ 457 — Leadership Development

3. provide evidence of leadership experience while completing the BBA degree by (a) submitting a satisfactory résumé outlining leadership experience(s), and briefly explaining responsibilities and accomplishments, and (b) letter of recommendation from organization adviser, board member (non-student), or other authority figure who has had direct contact with the student while in a leadership position.

Contact the Department of Management and Marketing (Schneider 400D) for more information.

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Entrepreneur Program Emphasis (Code 820-002)

The program offers a unique learning experience for students who aspire to either start their own business or secure employment in a growth-oriented business. The program helps students to identify viable career options in entrepreneur/intrepreneur environments, to expand conceptual and creative approaches to the entrepreneurial process, and to develop a repertoire of venture management skills. The program is designed on a modular basis which allows faculty from various departments to instruct in the areas of their interests. "Hands on" experiences with many guest speakers, field trips, and special projects are emphasized. The students expand their creativity into a viable business plan that is the major project for the program. The program combines formal education with practical applications to develop skills in leadership, needs assessment, opportunity identification, resource development, strategic thinking, and risk taking. The ultimate goal of the program is to give the student an in-depth broad based and practical education on the foundation of entrepreneurship.

Objectives for the Entrepreneur Emphasis

Majors in the Entrepreneur emphasis subscribe to all of the BBA and Management emphasis objectives. In addition, the following objectives are specific to the Entrepreneur major:

Functional Knowledge

1. to gain an in-depth knowledge and understanding of entrepreneurship theories and concepts.

2. to learn about the process of entrepreneurship (how to develop and/or expand businesses).

3. to learn how to create new ideas, sense customer needs, and identify new business opportunities.

4. to learn how to evaluate the feasibility of a new business venture.

5. to understand the range of issues and tasks associated with starting, growing, revitalizing and harvesting a business (leadership, negotiation, resource gathering, strategic thinking, etc.).

6. to learn how to integrate business functions into a cohesive whole by: a) participating in a business simulation and b) writing a business plan.

Adaptability

1. improved self-organization, self-management, self-esteem, and the ability to consider and tackle larger challenges.

2. increased flexibility for discovering alternatives and learning to find opportunity in failure.

Sixty semester credits, including the BUSCORE (except for Mgmt 449) plus 31 additional credits as listed below:

Required Courses (27 credits)

Bsad 280 Applied Quantitative Methods

Mgmt 401 Entrepreneur I

Mgmt 402 Entrepreneur II (replaces Mgmt 449 in the BUSCORE)

Electives in the College of Business (four credits)

Human Resource Management (HRM) Emphasis (Code 820-003)

This emphasis is structured to prepare students for careers in HRM immediately upon graduation or shortly thereafter. Historically, "personnel departments" were primarily administrative in scope. Today, there is tremendous complexity, diversity, and sophistication confronting managers of human resources. Most corporations require highly skilled professionals who have been academically trained in the areas of HRM. Corporations now are looking to the "human resource function" as a strategic partner in executive decision making. The HRM emphasis will prepare students in the following areas: staffing (recruitment and selection), training and development, labor relations, compensation and benefits, employee relations, organizational change, and relevant legal concerns. Special focus will be directed at the changing demographic composition of employees and Workforce 2000 issues. Students are encouraged to take additional written and oral communication courses. Students will be required to study for and take the Society for Human Resource Management Certification Test.

Objectives for the Human Resource Management Emphasis

Human Resource Management majors will be able to achieve the BBA and Management emphasis objectives. In addition, the following objectives apply to Human Resource Management majors. Students will:

Functional Knowledge

1. have the ability to locate, select, and place qualified employees.

2. have the ability to make legal and ethical human resource decisions (e.g., selection, training, compensation, development, assessment, employee relations, health and safety).

3. develop an understanding of intrinsic (e.g., job design, employee empowerment) and extrinsic (e.g., wage, benefits) factors that influence employees’ behavior and performance.

4. have the ability to design, implement, and measure training and development programs to enhance the efficiency and effectiveness of an organization’s human resources.

5. understand the theories, concepts, and principles of human resource management.

Adaptability

1. have the ability to help employees and managers design, implement, and assess organizational change due to a dynamic, competitive domestic and global marketplace.

2. review specific diagnosis and developmental techniques companies and individuals can utilize to effectively manage change.

3. investigate strategies companies are employing to become more competitive in today’s marketplace (e.g., re-engineering, restructuring, down-sizing, mergers and acquisitions, employee empowerment, six sigma quality improvement programs, succession planning, vision statements, and self-managed work teams).

Communication Skills

1. will demonstrate effective interpersonal, oral, and written business communication skills.

Teamwork

1. have insight into the behavioral style, teamwork skills, and stress coping ability.

Sixty semester credits, including the BUSCORE plus 28 required and elective credits as listed below:

Required Courses (23 credits)

Bsad 280 Applied Quantitative Methods

Mgmt 349 Human Resource Management

Mgmt 445 Compensation Theory and Administration

Mgmt 446 Organizational Change and Development

Mgmt 455 Industrial Relations

Mgmt 459 Advanced Human Resource Management

Acct 312 Managerial Accounting or

Acct 314 Cost Accounting

CJ 350 Training and Human Resource Development or

Psyc 316 Industrial Personnel Testing and Selection

*Pass the Society for Human Resource Management (SHRM) Certification Examination.

Plus five elective credits from Mgmt 200, 342, 345, 398, 399, 414, 441, 442, 492, 499 (with at most one course from Mgmt 441, 442; and at most three credits from Mgmt 399, 499); Bcom 405; CJ 350; Econ 330; Psyc 316.

*Students who meet all requirements for this emphasis except the certification requirement are considered to have satisfied requirements for the Management emphasis.

Operations/Materials Management Emphasis (Code 820-001)

Students may select this emphasis which is designed to prepare them for careers in production and service operations management. With a focus on materials management, students are required to pursue professional certification as a CPIM (Certified in Production and Inventory Management), as a CIRM (Certified in Integrated Resource Management), as a CPM (Certified Purchasing Manager), or certification in quality assurance. Information on certification is available from the Department Office.

Objectives for the Operations/Materials Management Emphasis

Majors in the Operations/Materials Management emphasis will be able to achieve all of the BBA and Management emphasis objectives. In addition, the following are the objectives which are particular to the Operations/Materials Management emphasis. Students will:

Functional Knowledge

1. understand and apply the concepts and techniques of quality management.

2. understand and apply the concepts and techniques of purchasing management.

3. understand and apply the concepts and techniques of logistics management.

4. understand and apply the concepts and techniques of production planning and control.

5. be able to use and understand analytical and problem solving skills in operations and supply chain management.

6. master the concepts of operations and supply chain management at a level such that one can pass a professional certification examination.

Adaptability

1. understand the approaches by which operations can adjust product design, process design, and supply chain management to the changing environment within which operations must function.

Communication

1. understand the use of technology in improving decision making and communication in operations.

Teamwork

1. understand the role of teamwork in improving operations.

Sixty semester credits, including the BUSCORE and 28 required and elective credits as listed below:

Required Courses (21 credits)

Bsad 280 Applied Quantitative Methods

Mgmt 342 Quality Management

Mgmt 343 Purchasing Management

Mgmt 349 Human Resource Management

Mgmt 442 Production Planning and Control

Mktg 336 Business Logistics

Acct 312 Managerial Accounting or

Acct 314 Cost Accounting

Plus seven elective credits from Mgmt 345, 354, 398, 399, 414, 441, 446, 452, 455, 493, 499 (with at most three credits from Mgmt 399, 499); Bsad 443; Bcom 405; BTel 410.

In addition, students must pass one certification examination from the following list:

American Production and Inventory Control Society (APICS) Certification:

Certified in Production and Inventory Management (CPIM)

Students must pass one of the following: Inventory Management; Just-in-Time (JIT); Master Planning; Material and Capacity Requirements Planning; Production Activity Control; or Systems and Technologies.

Certified in Integrated Resource Management (CIRM)

Students must pass one of the following: Customers and Products; Logistics; Manufacturing Processes; Support Functions; or Integrated Enterprise Management.

American Society for Quality Control (ASQC) Certification:

Certified Quality Engineer (CQE)

Students must pass the Certified Quality Engineer Exam.

Certified Quality Manager (CQM)

Students must pass the Certified Quality Manager Exam.

National Association of Purchasing Management (NAPM) Certification:

Certified Purchasing Manager (CPM)

Students must pass the Certified Purchasing Manager Exam.

Students who meet all requirements for this emphasis except the certification requirement are considered to have satisfied requirements for the Management emphasis.

Management Emphasis (Code 820-000)

The general management emphasis provides a broad background focusing on the effective management and development of employees within the firm.

Objectives for the General Management Emphasis

Management majors will be able to achieve the BBA objectives. In addition the following objectives apply to Management majors. Students will:

Functional Knowledge

1. have an understanding of statistical processes and the use of analytical and problem solving skills.

2. understand accounting data and be able to use it in managerial decision-making environments.

3. be able to critically analyze management-related problems, identify appropriate solutions, review courses of action, and make recommendations.

4. have an understanding of the ethical and social implications of managerial decisions.

5. have the ability to locate, select, and place qualified employees.

6. have the ability to design, implement, and measure training and development programs to enhance the efficiency and effectiveness of an organization’s human resources.

7. understand how operations must function within the organization so as to effectively interact with internal segments (e.g., marketing, finance, etc.) and external segments (e.g., customers, suppliers, etc.) to achieve overall organizational goals.

8. understand the major trends that are impacting operations management.

Adaptability

1. develop an understanding of the potential contribution of operations to the formation of business strategy and the execution of successful operations.

2. understand the approaches by which operations can adjust product and process design.

Communication

1. demonstrate effective interpersonal communication skills.

Program Customization/Personalization/Quality

1. Management graduates will be pleased (i.e., satisfied) with the quality of the Management curriculum and instructors.

2. Employers of our Management graduates will be pleased (i.e., satisfied) with their FACT-based skills and competencies.

Sixty semester credits, including the BUSCORE and 28 additional credits as listed below:

Required Courses (12 credits)

Acct 312 Managerial Accounting or

Acct 314 Cost Accounting

Bsad 280 Applied Quantitative Methods

Mgmt 349 Human Resource Management

Mgmt 342 Quality Management or

Mgmt 343 Purchasing Management or

Mgmt 441 Service Operations Management or

Mgmt 442 Production Planning and Control

Plus 16 elective credits from Mgmt 200, 342, 343, 345, 354, 398, 399, 414, 441, 442, 445, 446, 452, 455, 459, 492, 493, 494, 499 (with at most three credits from Mgmt 399, 499); Bsad 443; Bcom 306, 307, 405 (with at most one course from Bcom 306, 307, 405); Fin 371; Mktg 432, 433 (with at most one course from Fin 371; Mktg 432, 433).

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MINOR: MANAGEMENT (Code 820-401)

Twenty-seven semester credits, including the Minor Core (Acct 201, 202; Econ 103, 104; MIS 240); Mgmt 340; and nine credits from Mgmt 341, 342, 343, 345, 349, 441, 442, 445, 446, 455.

Note 1: Students selecting this minor must satisfy the College of Business admission requirements prior to enrollment in 300/400 level courses in the College of Business.

Note 2: If your major is in the College of Business, a minimum of 12 credits in each program must be unique to the program (not overlap the companion programs) and Econ 103 and 104 may not be counted towards these unique credits.

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COMPREHENSIVE MAJOR: MARKETING (Code 840-000)

Marketing involves the performance of activities that facilitate exchange, such as buying, selling, pricing, and transporting. Marketing is done by business organizations, nonprofit entities, even individuals like political candidates, using strategies appealing to final consumers, organizational buyers, and other publics. Careers in marketing typically begin with sales jobs and retail store management training, and progress (often with graduate study) to the management of functions like sales, advertising, distribution, market research, and purchasing.

Objectives for the Marketing Major

Marketing majors subscribe to all of the BBA objectives. In addition, the following are objectives specific to the marketing major. Students will:

Functional Knowledge

1. have in-depth knowledge and understanding of the marketing discipline.

2. have an in-depth understanding of ethical and legal concerns in marketing across the four Ps (i.e., product development, pricing, promotion, and product placement).

3. be able to recognize the social impact of marketing actions.

4. have in-depth knowledge and understanding of political/legal issues as they relate to the marketplace.

5. be prepared for diversity within the marketplace (i.e., be knowledgeable of individual differences when preparing to undertake market segmentation, promotion, and product development functions).

6. understand the complexities of operating within the global marketplace.

7. understand the impact of marketing decisions on the physical environment (e.g., product development and packaging decisions).

8. be able to apply marketing research techniques as decision-making management tools.

9. understand the intricacies of various buyer behavior influences on marketing strategy development.

10. acquire working-knowledge of database marketing applications.

Adaptability

1. understand the relationships between the common body of knowledge and marketing.

Communication

1. be able to use modern technology in oral and written business communication.

Teamwork

1. have the skills necessary to guide teams effectively (e.g., sales, product development, and research teams) in a productive manner.

2. be able to work effectively as a team member.

Program Customization/Personalization/Quality

1. Marketing graduates will be pleased (i.e., satisfied) with the quality of the Marketing curriculum and instructors.

2. Employers of our Marketing graduates will be pleased (i.e., satisfied) with their FACT-based skills and competencies.

Sixty semester credits, including the BUSCORE and 28 additional credits as listed below:

Required Courses (17 credits)

Acct 312 Managerial Accounting or

Acct 314 Cost Accounting

Bsad 280 Applied Quantitative Methods

Mktg 331 Buyer Behavior

Mktg 334 Marketing Research

Mktg 338 Marketing Technology and Application

Mktg 438 Marketing Management

Students may select any combination of at least 11 credits from Mktg 332, 335, 336, 337, 432, 433, 437, 491; Mgmt 343, 441 (with at most one course from Mgmt 343, 441); Bcom 306, 307, 405 (with at most two courses from Bcom 306, 307, 405). The Marketing faculty recommends the Advanced Business Communication Certificate for Marketing majors.

If a student has identified one of the following career plans, the student should complete the courses as recommended:

Distribution—Recommended courses: Mktg 336, 437; Mgmt 343; plus at least one course from Mktg 335, 337, 432, 433, 491; Bcom 306, 307, 405.

Promotion—Recommended courses: Mktg 332; Bcom 405; plus at least two courses from Mktg 335, 336, 337, 432, 433, 437, 491; Mgmt 343.

Retailing—Recommended courses: Mktg 332, 432; Mgmt 441; plus at least one course from Mktg 335, 336, 337, 433, 437, 491; Mgmt 343; Bcom 306, 307, 405.

Professional Sales Emphasis (Code 840-001)

Students may select the Professional Sales emphasis designed to prepare them for competence in oral persuasion skills, proposal preparation, negotiating, relationship management, and sales force management.

Objectives for the Professional Selling Emphasis

The Professional Selling majors will be able to achieve the BBA and general Marketing major objectives. In addition, the following objectives apply to Professional Selling majors. Students will:

Functional Knowledge

1. have an in-depth understanding of the selling functions.

2. understand the uses for modern technology in the sales process.

3. understand the relationship between sales and the other marketing variables.

4. be able to recognize ethical concerns and issues in the selling process.

Communication Skills

1. have the listening, relationship building, and interpersonal skills necessary to function effectively in selling situations.

Teamwork

1. be able to build effective sales teams.

Sixty semester credits, including the BUSCORE and 28 additional credits as listed below:

Required Courses (23 credits)

Acct 312 Managerial Accounting or

Acct 314 Cost Accounting

Bsad 280 Applied Quantitative Methods

Mktg 334 Marketing Research

Mktg 337 Professional Selling

Mktg 338 Marketing Technology and Application

Mktg 433 Sales Management

Mktg 438 Marketing Management

Mktg 490 Advanced Sales Topics

Plus five credits from Mktg 331, 332, 335, 336, 432, 437, 491; Mgmt 343; Bcom 306, 307, 405 (with at most one course from Bcom 306, 307, 405). Mktg 332, 335, 432, 437 or Mgmt 343 are strongly recommended.

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MINOR: MARKETING (Code 840-401)

Twenty-seven semester credits, including the Minor Core (Acct 201, 202; Econ 103, 104; MIS 240) plus Mktg 330; nine credits from Mktg 331, 332, 334, 335, 336, 337, 432, 433, 437.

Note 1: Students selecting this minor must satisfy the College of Business admission requirements prior to enrollment in 300/400 level courses in the College of Business.

Note 2: If your major is in the College of Business, a minimum of 12 credits in each program must be unique to the program (not overlap the companion programs) and Econ 103 and 104 may not be counted towards these unique credits.

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