University Catalogue: 2008-09
Instructional Support Resources
Classroom instruction at the University is supplemented by services provided to the entire academic community and by the specialized resources of individual departments, including a number of facilities and collections which are made available to the public.
The William D. McIntyre Library, occupying a six-level structure in the center of the campus, is open 112 hours each week during fall and spring semesters. Its study facilities are designed to create an inviting atmosphere with lounge seating, individual carrels, and group study rooms. Open stacks permit ready access to library resources. The library uses the Voyager online system for access to its collections and other library functions. The library houses more than 547,000 bound volumes, 176,000 government publications, and 1,235,000 units of microform materials. The library currently subscribes to 1,369 periodicals in print form and provides access to more than 16,357 full-text electronic journals. Special facilities and collections include the following:
The Reference Department on the first floor of the library provides an extensive collection of reference materials in both print and electronic form. Public access computers in this and other locations in the li brary provide access to more than 150 electronic databases (also available from off-campus), the library's catalog, and virtually all university-supported software.
The Government Publications Department houses the U.S. and Wisconsin Document Collections. McIntyre Library serves the Eau Claire area as a regional depository for state materials and as a selective depository for federal information.
The Instructional Media Center houses collections of materials that support the University's education and other programs. In addition to print collections of elementary and secondary curriculum materials, the center provides facilities for listening to and viewing all types of media, including videocassettes, compact disks, DVDs, and CD-ROMs.
All circulating library materials are checked out at the main Circulation Desk which also houses the library's collection of print reserve materials that professors assign for their students to read. Most reserve materials are now available electronically.
The Special Collections Department unites five collections. The Area Research Center (ARC) is a regional depository of the Wisconsin Historical Society, containing historical manuscripts, public records, maps, and photos relating to Eau Claire and five surrounding counties. The ARC can borrow other archival materials from the Wisconsin Historical Society, State Archives, or the rest of the ARC Network. The Rare Book Collection contains 2,800 volumes which are rare, old, limited editions, autographed, or which contain exceptionally fine illustrations or print. The University Archives documents the official and unofficial life of the University since 1916. The Local History Collection includes published materials, historic maps, and historic photographs of interest to historical researchers and genealogists. The Thesis Collection contains an archival copy of every UW-Eau Claire thesis.
The library is a member of Wisconsin Library Services, a network developed to facilitate borrowing of materials from other libraries, and OCLC, Inc., an international online computer network providing cataloging and interlibrary loan services. Copy machines or scanners for both microforms and print copy are located at appropriate service points. Other services and resources of the library are described on the Library's Web page.
Learning and Technology Services
Learning and Technology Services (LTS) is striving to meet the computing, data, and networking needs of the University. Services include computing and networking support for the administrative, instructional, research, and outreach functions of the University. For more information visit the LTS Web site at www.uwec.edu/lts.
LTS Help Desk
In addition to providing effective and responsive resolution of information technology questions through telephone, e-mail, and walk-in consultation, the LTS Help Desk provides front-line support regarding learning and technology services. The LTS Help Desk (715) 836-5711 is available for assistance with the following services.
LTS Services
• Application development
• Audio/Visual support services
• Classroom emergency, equipment repair and operational support
• Classroom modernization
• Computer repair
• Computer system maintenance
• Connectivity
• Course management systems support (Desire2Learn)
• Design and support of learning spaces
• Discounted software
• Distance learning and Video services
• Electronics maintenance and design
• Equipment check-out
• Evaluation of new equipment
• General Access Labs support and maintenance
• Hardware support
• Instructional design and instructional technology consultation and support
• Instructional materials production
• MyBlugold intranet
• PC/Mac purchasing guidelines
• Residence Hall computing
• Software support
• Technology training
• Telephone services
• Traditional classroom support
• Video instruction and production (VIP) suite
• Web site development
