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Continuing Education to offer generational management seminar

RELEASED: Dec. 6, 2010

EAU CLAIRE — The University of Wisconsin-Eau Claire Center for Business Solutions will offer a new online seminar from Jan. 31-Feb. 18, 2011. "Appreciating & Managing Generational Differences" is the first online seminar in the Supervisory Management Certificate Program. The seminar may be taken individually or as part of the certificate program. The program is designed for managers, supervisors, project managers, team leaders, small business owners and others who currently manage or aspire to manage the work of others.

Successfully handling a multigenerational workforce requires managers to understand generational differences in work ethic, communication styles, media use and teamwork attitudes. The seminar will be led by Dr. Nicole Schultz, an assistant professor of organizational communication at UW-Eau Claire. She conducts research on managing multigenerational workgroups in the Chippewa Valley. Topics covered during the seminar will include resolving generational conflicts; better understanding the unique motivational needs of different generations; exploring the impact of generational diversity; and best practices for managing a multigenerational workforce.

Total seminar participation is five hours per week — four hours online plus one hour offline. Involvement does not need to be continuous. Seminar attendees must participate online for two hours during each of the following time periods each week: from 8 a.m. Monday-8 p.m. Tuesday; and from 8 a.m. Thursday-8 p.m. Friday.

The individual seminar fee is $450 per person and includes materials and instruction. A discount of $50 per seminar will be given for three or more registrations. To receive the discount, registrations may be any combination of attendees or seminars from the entire Supervisory Management Certificate Program and must be received at the same time.

The CBS provides access to recognized experts, high quality programs and valuable resources within the university, including customized contract training for businesses or organizations; confidential, no-cost business counseling; and seminars, workshops and certificate programs. Additional resources and support is available through the Small Business Development Center and the Wisconsin Entrepreneurs' Network regional office.

This seminar is sponsored by the SBDC at UW-Eau Claire Continuing Education. The SBDC, funded in part through a cooperative agreement with the U.S. Small Business Administration, is a member of the Wisconsin Entrepreneurs' Network, a coalition of more than 100 organizations that provides access to services for small businesses throughout Wisconsin.

To register or obtain more information, contact the SBDC. Reasonable accommodations for persons with disabilities will be made if requested two weeks in advance. For more information or special accommodations, contact Jim Mishefske at 715-836-5811 or 800-582-5182, use the Wisconsin Relay System (711), visit the Continuing Education website or e-mail ce@uwec.edu.

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LW/DW

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