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Policies and Guidelines

Policy on the Computer Support Fee

The computer support fee (previously the network access fee) is a charge levied annually on all campus computers and is used to contribute to the funding necessary to provide UWEC licensed software, hardware and software support, and the networking infrastructure. The charge is assessed to the unit that owns the computers as determined by the inventory records. The initial charge amount is based on projected budgets for approved software and maintenance and, therefore, is subject to adjustment annually.

Current Charge Amounts and Structure

Bills will typically be computed and distributed in January. Bills reflect assessments for the current fiscal year.

All UWEC computers that are 4 years old or newer will be assessed a $69 yearly fee. A surcharge will also be assessed on those computers designated as older than 4-years. Computers in their fifth and sixth year will incur a $50 additional charge for each year. Computers older than six years will incur an additional $100 surcharge.

Examples:

  • A 4-year old (or newer) computer will be assessed a $69 annual fee.

  • A 5-year old computer will be assessed $119 for the year ($69 + $50 surcharge)

  • A 6-year old computer will be assessed $169 ($69 + $100 surcharge).

  • A 7-year old (or older) computer will be assessed $269 ($69 + $200 surcharge).

Review of the Program

The program will be reviewed annually and rates will be adjusted to sustain necessary funding for campus software.

Examples of Costs Paid by the Computer Support Fee

Following is a partial summarized list of items paid by the revenue generated from the Computer Support Fee:

  • Microsoft software licensing (PC & Mac)
  • Apple Support and Apple Subscription
  • Core Technology (Bridge) (PC & Mac)
  • SASSAFRAS (Key Server) lab software (PC & Mac)
  • Adobe lab software (PC & Mac)
  • Rdist lab software
  • SPSS (PC)
  • SPSS Mac lab software
  • Minitab
  • Liquid Office maintenance
  • OmniPage – Scansoft lab software
  • Cisco Security Agent server software
  • Technical Services network monitoring software
  • Networking infrastructure (cables, connectors, test equipment, electronics)
  • Antigen (email centralized anti-virus protection)
  • Microsoft Essential Support and Microsoft Developer
  • Prism package building software (PC)
  • Ghost computer imaging software (PC)
  • Casper computer imaging and package building software (Mac)
  • Winternals admin troubleshooting tools
  • Brio software
  • Brio iViewer software
  • Printmailer/Print2Web
  • Verity search engine

A complete list of components and costs is available upon request. Contact the LTS Director for details or to submit hardware or software suggestions.

To have computers and other equipment removed from your inventory and sent to Surplus, please call the LTS Help Desk at 36-5711.


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