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Housing Deposit

Please note that you will not be able to log on to the application website until your deposit has been verified by our office.  Contact the Housing and Residence Life Office at or 715/836-3674 if you have any questions.

Housing Payment and Policy Information

Doing Business As:
University of Wisconsin Eau Claire Housing and Residence Life

Business Address:
Housing and Residence Life • P.O. Box 5025 • University of Wisconsin-Eau Claire • Eau Claire WI 54702-4004

Customer Service Number:

Customer Service Hours:
Monday thru Friday 7:45 AM to 4:00 PM

Customer Service Email:

Refund Policy:
NOTE: New Incoming I nternational Students do not need to pay the $75 deposit as it is already included in your registration deposit.
The $75 deposit is in addition to the room fees and is intended to serve as a reservation deposit for the housing contract. The money is held in escrow and applied to second semester fees. If the student does not complete the contract for the full academic year, the deposit is forfeited and the Student is held responsible for room and meal plan fees for the full academic year.

The deposit will be refunded if the Housing and Residence Life Office receives a written request from the Student no later than May 1st of the preceding year. Any additional funds collected during the time of payment, including any convenience charges, are non-refundable.

Payment Methods:

  • Bank account transfers from your personal checking or savings account.
    • All transactions must be from a United States bank in US currency.
    • No convenience fee charged.
    • Do not use debit/check cards for this method.

  • Credit card payments online use Visa, MasterCard, Discover or American Express.
    • A 2.75% convenience fee will be added to each credit card transaction.

Delivery Method:

You will be emailed a receipt related to your transaction within 24 hours.  All receipts are in electronic format and directed to the email address that you input during the payment process unless formally requested at the Housing and Residence Life office.

PCI Data:
Any and all the information collected on UW-Eau Claire Housing and Residence Life operated sites will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any non-personally identifiable information gathered from your internet browser, such as IP address, domain name, browser software and OS type, is anonymous and no personal information is ever transmitted to us in this manner. This non-personally identifiable information relating to site visits is used to improve the feature and functionality.

I understand that processing could take up to two business days. I also understand that administrative costs of $20.00 per payment associated with rejected and/or returned payments are the responsibility of the student.

NOTE: The most common reason for rejected payments is the use of invalid checking or savings account numbers as well as invalid routing numbers. Please be aware of your account and routing numbers and enter them carefully.

I agree - please proceed to BANK or SAVINGS ACCOUNT payment page

I agree - proceed to CREDIT CARD payment page

I disagree - take me back to Housing & Residence Life

If you have any questions please contact the Housing & Residence Life Office.

Housing Application System

Click here to log onto your Housing Portal.