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Microsoft Exchange Voice Mail

Accessing Voice Mail Options From Off Campus

This documentation addresses Voice Mail capabilities available only on IP phones.

Use these options when you are checking Voice Mail from off campus. You can dial either Microsoft Exchange or your own telephone number.

return to topAccessing Voice Mail Options: Dialing Microsoft Exchange

  1. Dial 831-2238
    You will be prompted to enter your telephone extension number.

  2. Using the numeric keys, enter your six-digit office telephone number
    EXAMPLE: Enter 365711
    You will be prompted to enter your PIN.

  3. Enter your PIN, followed by [#]
    You will be prompted with the commands to say to access the desired option

  4. Say the command for the option you want to hear
    OR
    To use touchtone commands,
    1. Press [*] (asterisk)
    2. Press [0] (zero)
      You will be prompted with the number to press to access the desired option.
      Those options include the following:
      1. Voice Mail
      2. E-mail
      3. Calendar
      4. Personal Contacts
      5. Compose a Voice Message
      6. Personal Options

return to topAccessing Voice Mail Options: Dialing Your Telephone Number

  1. Dial your office telephone number

  2. When your greeting begins to play, press [*]
    You will be prompted to enter your PIN

  3. Enter your PIN, followed by [#]
    You will be prompted with the commands to say to access the desired option

  4. Say the command for the option you want to hear
    OR
    To use touchtone commands,
    1. Press [*] (asterisk)
    2. Press [0] (zero)
      You will be prompted with the number to press to access the desired option.
      Those options include the following:
      1. Voice Mail
      2. E-mail
      3. Calendar
      4. Personal Contacts
      5. Compose a Voice Message
      6. Personal Options
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