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Microsoft Outlook 2007

Recalling Sent Messages

Microsoft Outlook allows you to recall or replace sent messages that have not yet been viewed by recipients who are using Outlook.

NOTES:
This only works if the recipient has not yet read or moved the message.
The recipient must agree to the recall for it to be effective. Recalling messages does not simply delete them from your recipient's Inbox.

return to topRecalling Sent Messages

If the recipient has not read the message, you may be able to recall it. The recall will be sent to your recipient, and should they choose to open it before the original message, the original message will be deleted.

  1. In the Navigation pane, click MAILMail button

  2. In the Navigation pane, from the Folder List, select Sent Items

  3. Open the message to be recalled

  4. Within the message window, from the Message tab, in the Actions group, click OTHER ACTIONSOther Actions button » select Recall This Message...
    The Recall This Message dialog box appears.
    Recall This Message dialog box

  5. Select Delete unread copies of this message

  6. To find out if the recall is successful, select Tell me if recall succeeds or fails for each recipient
    HINT: If you select this option, once each recipient logs on to Outlook, you will receive a message stating whether the recall succeeded or failed.

  7. Click OK
    The dialog box closes and the recall is attempted.

return to topReplacing Sent Messages

If the recipient has not read the message, you are able to replace the original message with a different one. The original message will be deleted from the recipient's mailbox and replaced with a new message.

NOTES:
If you do not send the replacement message, the original message will still be recalled.
If the original message cannot be recalled, the recipient will still receive the replacement message.

  1. In the Navigation pane, click MAILMail button

  2. In the Navigation Pane, from the Folder List, select Sent Items

  3. Open the message to be replaced

  4. Within the message window, from the Actions menu, select Recall This Message...
    The Recall This Message dialog box appears.
    Recall This Message dialog box

  5. Select Delete unread copies and replace with a new message

  6. To find out if the recall/replace is successful, select Tell me if recall succeeds or fails for each recipient
    If you select this option, once each recipient logs on to Outlook, you will receive a message stating whether the recall/replace succeeded or failed.

  7. Click OK
    The original message appears in a new window.

  8. Modify the original message as desired or type a new message

  9. Click SEND

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