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Microsoft Outlook 2003

Recalling Sent Messages

Microsoft Outlook allows you to recall or replace sent messages that have not yet been viewed by recipients who are using Outlook.

NOTE: This only works if the recipient has not yet read or moved the message.

return to topRecalling Sent Messages

If the recipient has not read the message, you may be able to recall it. The message will be deleted from the recipient's mailbox before it is ever read.

  1. If the Folder List is not visible, from the Go menu, select Folder List

  2. In the Navigation Pane, from the Folder List, select Sent Items

  3. Open the message to be recalled

  4. Within the message window, from the Actions menu, select Recall This Message...
    The Recall This Message dialog box appears.
    Recall This Message dialog box

  5. Select Delete unread copies of this message

  6. To find out if the recall is successful, select Tell me if recall succeeds or fails for each recipient
    If you select this option, once each recipient logs on to Outlook, you will receive a message stating whether the recall succeeded or failed.

  7. Click OK

return to topReplacing Sent Messages

If the recipient has not read the message, you are able to replace the original message with a different one. The original message will be deleted from the recipient's mailbox and replaced with a new message.

NOTES:
If you do not send the replacement message, the original message will still be recalled.
If the original message cannot be recalled, the recipient will still receive the replacement message.

  1. If the Folder List is not visible, from the Go menu, select Folder List

  2. In the Navigation Pane, from the Folder List, select Sent Items

  3. Open the message to be replaced

  4. Within the message window, from the Actions menu, select Recall This Message...
    The Recall This Message dialog box appears.
    Recall This Message dialog box

  5. Select Delete unread copies and replace with a new message

  6. To find out if the recall/replace is successful, select Tell me if recall succeeds or fails for each recipient
    If you select this option, once each recipient logs on to Outlook, you will receive a message stating whether the recall/replace succeeded or failed.

  7. Click OK
    The original message appears in a new window.

  8. Modify the original message as desired or type a new message

  9. Click SEND

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