This browser does not support basic Web standards, preventing the display of our site's intended design. May we suggest that you upgrade your browser?

Microsoft Outlook 2003

Message Options

You have several options available when sending messages using Outlook. The options discussed here are applicable to individual messages as you prepare to send them. You can alert your recipient to a high priority message, send a blind carbon copy of a message to someone, receive notification that your message has been delivered and/or read, control the delivery date and/or set an expiration date for a message, and redirect replies from a message to another email address.

return to topSetting Message Priority

When sending a high priority message, you may want to "flag" the message so the recipient has a visual cue of its importance. With Outlook, you can indicate High or Low importance.

Setting Message Priority: Toolbar Option

  1. Create the message
    NOTE: For more information, refer to Basic Email Activities: Sending Email Messages.

  2. From the Standard toolbar, click IMPORTANCE: HIGHHigh Priority buttonOR IMPORTANCE: LOWLow Priority button

  3. Click SEND

Setting Message Priority: Dialog Box Option

  1. Create the message
    NOTE: For more information, refer to Basic Email Activities: Sending Email Messages.

  2. On the Standard toolbar, click OPTIONS...Options button in the New Message window
    The Message Options dialog box appears.

  3. In the Message settings section, from the Importance pull-down list, select the appropriate choice

  4. Click CLOSE

  5. Click SEND

return to topSending a Blind Carbon Copy

When composing a message, it is sometimes appropriate to send a blind carbon copy (Bcc). For example, if you have a very large list of recipients, you can use blind carbon copy so that recipients will not have to scroll through a long header of recipients in order to get to the message. Recipients listed in the To or Cc fields will be unaware that recipients listed in the Bcc field are also receiving the message.

  1. Create the message
    NOTE: For more information, refer to Basic Email Activities: Sending Email Messages.

  2. If the Bcc field is not displayed, from the View menu, select Bcc Field
    The Bcc field will now be displayed as part of the message header.

  3. In the Bcc field, type the email address of the person(s) to receive the blind carbon copy

  4. Click SEND

return to topRequesting a Receipt

The nature of a message or the recipient may deem it appropriate for you to know the message has been delivered and/or read. With Outlook, you can request a delivery or read receipt.

NOTES:
The recipient has the option whether to send the read receipt. If they choose not to, the sender will not receive a receipt.
This option is not supported for messages sent to non-Outlook users.

  1. Create the message

  2. On the Standard toolbar, click OPTIONS...Options button in the New Message window
    The Message Options dialog box appears.

  3. To receive a delivery receipt, in the Voting and Tracking options section, select Request a delivery receipt for this message
    To receive a message read receipt, in the Voting and Tracking options section, select Request a read receipt for this message
    NOTE: One or both of these options can be selected.

  4. Click CLOSE

  5. Click SEND
    When generated, receipts will appear in your Inbox with other incoming email.

return to topControlling the Delivery of a Message

This option allows you to control when a message will be delivered or whether it will be delivered at all. You can write a message today for delivery while you are out of town next week. Additionally, if a message has relevance only for a certain time period, you can make unread copies of it unavailable after a certain time.

  1. Create the message

  2. On the Standard toolbar, click OPTIONS...Options button in the New Message window
    The Message Options dialog box appears.

  3. To establish a delivery time, in the Delivery options section, select Do not deliver before

  4. From the corresponding pull-down lists, select the date and time parameters

  5. To make the message unavailable after a certain time, select Expires after

  6. From the corresponding pull-down lists, select the date and time parameters

  7. Click CLOSE

  8. Click SEND

return to topRedirecting Replies to a Message

There may be times when you send a message on behalf of a group and someone else in the group should handle the responses. For example, as president of an organization, you announce an upcoming conference but the secretary of the organization will handle inquiries and reservations received as a result of your message. You have the option to direct replies to another email address.

  1. Create the message

  2. On the Standard toolbar, click OPTIONS...Options button in the New Message window
    The Message Options dialog box appears.

  3. In the Delivery options section, select Have replies sent to

  4. In the corresponding text box, type the username or email address
    OR
    To select a user from the Global Address list, click SELECT NAMES...

  5. Click CLOSE

  6. Click SEND

Excellence. Our Measure. Our Motto. Our Goal.