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Microsoft Entourage 2008

Message Options

You have several options available when sending messages using Entourage. The options discussed here are applicable to individual messages as you prepare to send them. You can alert your recipient to a high priority message, send a copy of a message to someone without other recipients' knowledge, control when a message is delivered, and forward replies from a message to another email address.

return to topSending Messages with Set Priority

When sending a high priority message, you may want to "flag" the message so the recipient has a visual cue of its importance. With Entourage, you can indicate the level of importance of an email.

  1. From the Navigation pane, click MAILMail button

  2. Click NEW New mail message
    NOTE: For more information, refer to Sending Email Messages.

  3. From the Message menu, select Priority Priority button» select the desired priority level
    OR
    From the Message toolbar, click PRIORITY » select the desired priority level

  4. To send the message, click SEND Send button

return to topSending a Blind Carbon Copy

When composing a message, it is sometimes appropriate to send a blind carbon copy (Bcc), which hides the email addresses and names of certain recipients from all other recipients. For example, if you have a large list of recipients, you can use Bcc so that recipients will not have to scroll through a long header of recipients in order to get to the message. Recipients listed in the To or Cc fields will be unaware that recipients in the Bcc field are also receiving the message.

  1. From the Navigation pane, click MAILMail button

  2. On the toolbar, click NEWNew mail message

  3. In the To text box, type the email address(es) of the person(s) you are sending the message to
    NOTES:
    Addresses in the To text box will be visible to all recipients, but these recipients will not be able to see the addresses entered into the Bcc text box.
    If you are entering multiple email addresses, separate each email address with a comma ( , ).

  4. In the Bcc text box, type the email address(es) of the person(s) to receive the blind carbon copy
    NOTE: If you are entering multiple email addresses, separate each email address with a comma ( , ).

  5. Press [return]

  6. Complete the rest of the Message dialog box
    NOTE: For more information on completing an email, refer to Basic Email Activities.

  7. When finished, click SENDSend button
    The email is sent to all recipients.

return to topControlling the Delivery of a Message

This option allows you to control when a message will be delivered, allowing you to write a message and send it at a later time.

WARNING: If you have a Send & Receive All Schedule set up, your message may be sent before you intend.

  1. From the Navigation pane, click MAIL

  2. Create the message
    NOTE: For more information, refer to Sending Email Messages in Basic Email Activities.

  3. From the Message menu, select Send Message Later
    A confirmation dialog box appears telling you the message has been placed in the Outbox.

  4. Click OK

  5. When you are ready to send the message, from the Tools menu, select Send & Receive » Send & Receive All
    NOTE: When this option is selected, all messages being held in the Outbox will be sent. In addition, Entourage will download any new messages.

return to topForwarding Replies to a Message

There may be times when you send a message on behalf of a group while someone else in the group should handle the responses. For example, as president of an organization, you announce an upcoming conference—but the secretary of the organization will handle inquiries and reservations received as a result of your message. Entourage allows you to forward replies to another email address.

The example used in these instructions will create a rule that forwards messages in reply to a message regarding a fall conference. For more information on creating rules, please refer to Using Rules to Organize Your Email.

  1. From the Tools menu, select Rules
    The Rules dialog box appears.

  2. Select the Mail (Exchange) tab

  3. Click NEWNew Rule button
    The Edit Rule dialog box appears.

  4. In the Rule name text box, type a name for the Rule which will forward messages

  5. In the If section, from the Execute pull-down menu, select if all criteria are met

  6. From the first pull-down menu, select the desired option
    EXAMPLE: Select Is in reply to me

  7. From the If section, click ADD CRITERIONAdd Criterion button
    A new row of menus appears.

  8. From the first pull-down menu, select the desired option
    EXAMPLE: Select Subject

  9. From the second pull-down menu, select the desired option
    EXAMPLE: Select Contains

  10. In the text box, type the desired entry
    EXAMPLE: Type Fall Conference

  11. OPTIONAL: To add another criterion to your rule, from the If section, click ADD CRITERIONAdd Criterion button» from the pull-down menus, select the desired options
    EXAMPLE: Select Date sent and Is today

  12. To select what actions should be applied to messages meeting the selected criteria, in the Then section, from the first pull-down list, select Forward to Edit Rule dialog box showing Redirecting

  13. In the text box, type the email address of the person you would like the messages forwarded to
    NOTE: If you want to delete a rule, click on the rule and click REMOVE CRITERION Remove Criterion button

  14. Click OK

  15. Close the Rules dialog box

  16. To enable the Rule,
    1. From the Tools menu, select Rules
      The Rules dialog box appears.
    2. Select the Mail (Exchange) tab
    3. From the list of Rules, select the checkbox for the desired Rule
      NOTE: When a checkmark appears in the Rule's box, the Rule is applied.
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