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Qualtrics Survey System

Receiving Email Notification of Responses

Qualtrics allows you to set a Trigger that sends an email to you each time your survey is completed. The email comes from noreply@qemailserver.com with the subject line that you specify. This can be a convenient way to track responses without logging on to Qualtrics.

return to topSetting the Email Trigger

When setting the Trigger to receive email notification of survey completion, you specify the email address to send the notification to and the subject line.

  1. On the Edit Survey tab, from the Advanced Options pull-down menu, select Triggers » Email Triggers…
    The Triggers dialog box appears.
    Triggers dialog box

  2. In the To Email Address text box, type the address of the individual that should receive the notification

  3. Leave the From Email Address text box blank. The person receiving the notification will see it come from "noreply@qemailserver.com."

  4. In the Subject text box, type the subject of the email notification as you would like it to appear
    HINT: You may want to use this to create an Outlook rule to send the notifications to a folder.

  5. OPTIONAL: In the Message text box, type any additional information
    NOTE: Only the recipient of the notification will see this.

  6. Click SAVE TRIGGERS Save Triggers button
    The Email Trigger has now been set.

return to topRemoving an Email Trigger

When you no longer need to receive email notification on a survey, you can easily remove the Trigger.

  1. On the Edit Survey tab, from the Advanced Options pull-down menu, select Triggers » Email Triggers…
    The Triggers dialog box appears displaying the active Triggers.
    Triggers dialog box displaying existing triggers

  2. For the Trigger you want to delete, click DELETE Delete button

  3. Click SAVE TRIGGERS Save Triggers button
    The Email Trigger has been removed.

return to topSample: Email Notification

Sample: Message in Your Inbox

The email comes from noreply@qemailserver.com with the subject line that you specify.
Email heading example

Sample: Message Body for an Anonymous Survey

The body of the message shows the subject and message that you specified when creating the Trigger; a summary of the response data, including a link to their response in Qualtrics; and a summary of the questions and responses.
Sample Email notification message body for an anonymous survey

Sample: Message Body for a Respondent-Identified Survey

The body of the message shows the message that you specified when creating the Trigger; a summary of the response data, including a link to their response in Qualtrics; a summary of the questions and responses; and the embedded data that identifies the respondent.
Sample email notification message with respondent identified

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