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Microsoft Outlook 2007

Using Junk E-mail Filters

NOTE: Before using Junk E-mail Filters in Outlook 2007, you must first toggle them on using Outlook Webmail Access. For more information on how to do this, refer to Turning On/Off the Junk E-mail Filter.

Outlook 2007 provides a built-in Junk E-mail filter. This filter is activated by phrasing, font styles (e.g., all caps), and symbols (e.g., dollar signs) that are characteristic of Junk E-mail messages. The Junk E-mail filter cannot be completely accurate, so you should refine the filter by adding senders to the Blocked Senders list or the Safe Senders list.

IMPORTANT: You should review the Junk E-mail folder on a regular basis for the following reasons:

This document will explain how to use the Junk E-mail filter, including the following:

return to topAdding Senders to the Blocked Senders List

The Junk E-mail filter is activated by phrases and common words in junk mail messages, but it cannot be completely accurate. If you receive a message that is not filtered but should be, you can add the sender to the Blocked Senders list. All subsequent messages from that sender will be filtered according to the options you have set for your Junk E-mail filter.

NOTE: You can not block senders from the uwec.edu domain.

Adding Senders to Blocked Senders List: Menu Option

  1. From the Actions menu, select Junk E-mail » Junk E-mail Options...
    The Junk E-mail Options dialog box appears.

  2. Select the Blocked Senders tab
    Junk E-mail Options, Blocked Senders dialog box

  3. Click ADD...
    The Add address or domain dialog box appears.

  4. In the text box, type an email address or domain name to add to the Blocked Senders list
    EXAMPLES: janedoe@spam.com or junkmail.org

  5. Click OK
    The sender is added to your Blocked Senders list.

  6. To return to Outlook, click OK
    Messages from this sender are now treated as Junk E-mail.

Adding Senders to Blocked Senders List: Quick Menu Option

  1. Locate the message whose sender you want to be filtered as Junk E-mail

  2. Right click the message » select Junk E-mail » Add Sender to Blocked Senders List
    A confirmation dialog box appears.

  3. Click OK
    The sender is added to your Blocked Senders list.

return to topAdding Senders to the Safe Senders List

If you are concerned that the Junk E-mail filter will exclude messages sent by people that you want to correspond with (e.g., a friend who always writes messages in all caps) you can add these senders to the Safe Senders list.

IMPORTANT: To avoid the risk of @uwec.edu mail from ending up in your Junk E-mail folder, it is recommended to add @uwec.edu to the Safe Senders list.

Adding Senders to the Safe Senders List: Dialog Box Option

  1. From the Actions menu, select Junk E-mail » Junk E-mail Options...
    The Junk E-mail Options dialog box appears.

  2. Select the Safe Senders tab
    Safe Senders tab

  3. Click ADD...
    The Add address or domain dialog box appears.

  4. In the text box, type an email address or domain name that you want on the Safe Senders list
    EXAMPLES: janesmith@mail.com or college.edu

  5. Click OK
    The sender is added to your Safe Senders list.

  6. To return to Outlook, click OK
    Messages from this sender are now excluded from Junk E-mail.

Adding Senders to the Safe Senders List: Quick Menu Option

  1. Locate the message whose sender you want to add to the Safe Senders List

  2. Right click the message » select Junk E-mail » Add Sender to Safe Senders List
    A confirmation dialog box appears.

  3. Click OK
    This sender is added to your Safe Senders list.
    Messages from this sender are now excluded from Junk E-mail.

return to topManaging the Junk E-mail Lists

Periodically you may want to review or adjust your Safe Senders or Blocked Senders lists. These instructions show you how to edit or remove senders from these lists.

Editing Junk E-mail List Entries

  1. From the Actions menu, select Junk E-mail » Junk E-mail Options...
    The Junk E-mail Options dialog box appears.

  2. Select the tab for the list you would like to edit

  3. From the list of senders, select the one you want to edit

  4. Click EDIT...
    The Edit address or domain dialog box appears.

  5. In the text box, make the desired changes

  6. Click OK
    The modified sender appears in the list.

  7. Click OK

Removing Senders from Junk E-mail List

  1. From the Actions menu, select Junk E-mail » Junk E-mail Options...
    The Junk E-mail Options dialog box appears.

  2. Select the tab for the list containing the entry you would like to remove

  3. From the list of senders, select the one you want to remove

  4. Click REMOVE

  5. Click OK
    The sender has been deleted from the list.

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