This browser does not support basic Web standards, preventing the display of our site's intended design. May we suggest that you upgrade your browser?
This document will instruct you on how to manage your email so that you can stay organized. By creating flags, changing the read/unread status, and changing the subject heading of your emails, you are able to more easily and effectively manage your email messages.
If you receive many email messages and cannot immediately respond to them all, you may want to set up reminders to follow up the messages later. When you set up reminders, a red flag will appear next to the message with the reminder.
From the listing of messages, select the message you want to flag
From the Actions menu, select Follow Up » Add Reminder...
The Flag for Follow Up dialog box appears.
From the Flag to pull-down list, select the appropriate flagging option
From the Due by pull-down lists, select a due date and time
From the Flag Color pull-down list, select a flag color
Click OK
A follow up flag appears in the Flag Status column of the message list.
Select the flagged message
When you have completed the follow up task, from the Actions menu, select Follow Up » Flag Complete
Your flag will now turn into a gray checkmark showing the task is complete.
Select the flagged message
If you want to remove the follow up reminder, from the Actions menu, select Follow Up » Clear Flag
The follow up flag disappears.
For better organization of your email messages, it may be beneficial to change your email status from read to unread or vice versa.
NOTE: If you change a replied or forwarded message to unread, the message symbol will not change. However, it is still considered unread for sorting, grouping, or filtering.
From the listing of messages, select the desired message(s)
To mark the message(s) as read, from the Edit menu, select Mark as Read
To mark the message(s) as unread, from the Edit menu, select Mark as Unread
OR
To mark all of the messages in the mailbox as read, from the Edit menu, select Mark All as Read
From the listing of messages, right click the desired message(s)
A Quick menu appears.
To mark the message(s) as read, select Mark as Read
To mark the message(s) as unread, select Mark as Unread
With the option to change the subject headings on incoming mail, you have more flexibility for organization. If you want a message to go into a folder that is based on subject heading, but that message does not fit the criteria, you can change the message's subject heading.
From the listing of messages, double click the desired message
The message window opens.
Select the words in the subject heading
Type the new subject heading
From the File menu, select Close
OR
Click the X in the upper right corner
An alert box appears asking if you want to save changes.
Click YES
Your new subject heading appears on the email.