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Microsoft Outlook Webmail

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Working with Folders

Folders can help you organize your messages by allowing you to group them by topic. 

return to topAccessing Folders

When you are viewing your mail, only some of your default folders are always visible. As you create and begin to work with additional folders, they will appear in your Folders list.

If you do not see the folder you need to work with, do the following:

  1. From the Navigation pane, click MAILMail icon

  2. In the Navigation pane, click CLICK TO VIEW ALL FOLDERS
    The Browse Folders pull-down list appears.
    Folder pull-down list in Folder list

  3. From the Browse Folders pull-down list, select the folder you need

  4. Click GOGo icon
    The contents of the selected folder are displayed. The folder is added to the list of visible folders.

return to topOutlook Folders

The Outlook Folders list contains eleven default folders.When you are viewing your mail, only some of your default folders are always visible. Refer to Accessing Folders for information on accessing folders which are not visible. When a folder holds an unread message, the folder name will appear in bold.

Folder Icon Name Function
Deleted Items folder icon Deleted Items Stores and accesses messages that you have temporarily deleted, or allows you to delete items permanently
Drafts folder icon Drafts Stores saved drafts of email messages before you send them
Inbox folder icon  Inbox Stores new and saved mail
Junk E-mail folder icon Junk E-mail Stores junk mail
Sent Items folder icon  Sent Items Stores a copy of each message you have sent
  Journal Stores your personal journal notes
  Notes Stores your personal notes
  Outbox Stores messages whose delivery is incomplete due to either server problems or scheduled delivery delay
  Tasks Stores lists of tasks you have to do

 

return to topCreating Folders

It may be necessary, at times, to manage the many items you might receive on your Outlook Webmail account. To help you keep various items in order, Outlook Webmail allows you to create new folders in addition to the default folders already provided. For large amounts of information, you may want to create subfolders for more efficient organization. The following instructions tell you how to create new folders and subfolders:

  1. From the Navigation pane, click MANAGE FOLDERS...
    The Manage Folders options appear.

  2. In the Create New Folder section, from the Create folder in pull-down list, select a location for the new folder
    HINT: The folder you create will become a subfolder of the location you choose.
    Create new folder section

  3. In the Folder name text box, type a name for the new folder

  4. Click CREATE
    Your new folder will appear in the Folders list, which automatically alphabetizes folders by title.

return to topOrganizing Folders

For more efficient organization as you receive more items on your Outlook Webmail account, it may be necessary to alter your arrangement of messages and folders. The following instructions explain how to move both messages and folders in Outlook Webmail.

Moving Messages

  1. Access the folder that contains the message you would like to move
    EXAMPLE: Inbox or Deleted Items

  2. From the Folder Contents area, select the message(s) you want to move
    NOTE: A message is selected when a checkmark appears before it.

  3. From the toolbar, click MOVEMove icon
    The Move to Folder options appear.
    Move to Folder section

  4. From the Move to section, select the folder you would like the message to appear in
    NOTE: If the folder you need is not visible, use the folder pull-down list to select it.

  5. Click MOVE

  6. To be sure the message has been moved to the correct folder, from the Folders list, select the appropriate folder
    The message should appear in the contents of the folder or subfolder.         

Moving Folders

When you create a new folder, it is generally created as a subfolder of the Inbox. When you move a folder into another folder, it becomes a subfolder of the destination folder.

  1. From the Navigation pane, click MANAGE FOLDERS...
    The Manage Folders options appear.

  2. In the Move Folder section, from the Folder to move pull-down list, select the folder you want to move
    Move folder section

  3. From the New location pull-down list, select the destination for the folder you are moving

  4. Click MOVE

  5. To be sure that the folder has been moved correctly, from the Folders list, select the new folder it should appear in 

return to topDeleting Folders

If you find that you have folders or subfolders that are no longer of use to you, it is possible to delete them. When a folder is deleted it moves to the Deleted Items folder.

NOTES:
You cannot delete a default folder.
To retrieve a folder from the Deleted Items folder, before exiting your browser, move the folder to the desired location. 

  1. From the Navigation pane, click MANAGE FOLDERS...
    The Manage Folders options appear.

  2. In the Delete Folder section, from the Folder name pull-down list, select the folder you want to delete
    Delete folder section

  3. Click DELETE
    The folder is deleted.        
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