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This document contains general information regarding the Outlook Webmail environment. Reviewing the following sections will enable you to move easily through Outlook on the Web. This document is intended for Internet Explorer users. If you are using Safari, refer to The Outlook Environment-Safari.
The following graphic represents the basic parts of an Outlook Webmail window. As with many other programs, there are menus and toolbars along with a window displaying the active feature. Outlook has features unique to its environment: the Outlook Toolbar, the Outlook Navigation Pane , the Folders list, and the Folder Contents.

The Outlook Webmail toolbar contains buttons for common tasks. The buttons on the toolbar will change depending on which Outlook feature you are using. For a description of any button, simply rest your mouse over the button.
The Outlook Navigation pane contains icons representing Outlook Webmail features. It contains many of the same features as the Folders list, but the Navigation pane provides a shortcut. You can simply click on a Navigation pane icon to open that feature.
You can adjust the size of the Outlook Navigation pane, or you can hide it altogether. To make adjustments, click and drag the border between the Navigation pane and the Folder Contents.
The Folders list displays the mail folders, such as Inbox and Deleted Items.
The Folder Contents displays contents of folders.
The web version of Outlook uses several unique symbols to indicate the status of email messages. Review the following to learn about these special symbols. To learn more about Outlook Webmail icons, refer to Using the Toolbar: Internet Explorer.
| Symbol | Name | Explanation |
|---|---|---|
| Importance | Indicates the level of importance that a sender attached to the message. A message may be sent as high or low importance with the corresponding symbol appearing next to the message. | |
| Type | Indicates what type of entry it is, such as unread or read email messages, or others, depending on what Outlook feature you are using. This symbol appears next to each message. | |
| Flag Status | Indicates the need to follow up a message or meeting request with another message. The flag appears next the message containing a follow-up status. | |
| Attachments | Appears next to messages containing an attachment. | |
| Reply | Appears next to each message that has been replied to. | |
| Forward | Appears next to each message that has been forwarded. |