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Desire2Learn 8.3

Grades FAQs

return to topIf I copied my gradebook from another course do I need to go through the grades setup process again?

Yes. Use the setup wizard as certain items return to the default when a course is copied over. Contact helpdesk@uwec.edu if you have any questions regarding Grades setup.

return to topShould I back up my gradebook?

Yes. Every time that you edit student grades, you should back it up.

  1. From the Course Home page, on the Navigation bar, click GRADES
    The User List pane appears.

  2. Click EXPORT GRADES

  3. Click EXPORT TO CSV
    The Export Grades dialog box appears.

  4. Click the name of the file to export
    The File Download dialog box appears.

  5. Click SAVE

  6. Navigate to the desired save location

  7. Click SAVE

return to topWhy does it take so long to update my grades?

The D2L Grades tool is a very robust tool and therefore requires more bandwidth and/or memory from your computer when processing requests. In addition, when multiple users are working in the Grades tool (e.g., at the end of the semester), the system slows down to accommodate the additional demands. The slowest times of the day are between 10:00 a.m. and 6:00 p.m. While not many people are using D2L after midnight, there are background processes running to backup data on the servers and synchronize with campus databases. These processes may also slow down the system and will be evident when using resource-intensive tools, such as the Grades tool.

return to topI receive a 500 error when I try to save the changes after adding student grades.

The 500 errors generally appear when the system is already slow and there is high demand on the system or maintenance is occurring. Users can wait until the peak usage time is over and the system is not as slow or until the maintenance period has ended to update grades. Otherwise, users can use a .csv spreadsheet to update grades locally and then upload the file to update the grades in D2L. The upload may also result in a 500 error if there is a high demand on the system but the grades will not be lost. To upload grades using a spreadsheet, follow these steps:

  1. From the Course Home page, on the Navigation bar, click GRADES
    The User List pane appears.

  2. To export a copy of the gradebook,
    1. Click EXPORT GRADES
    2. Click EXPORT TO CSV
      The Export Grades dialog box appears.
    3. Click the name of the file to export
      The File Download dialog box appears.
    4. Click SAVE
    5. Navigate to the desired save location

    6. Click SAVE

  3. Open the file on your local computer

  4. Enter your grades

  5. Save the file (be sure to save it as a .csv file)

  6. Return to the Grades tool in D2L.

  7. Click IMPORT GRADES
    The Import Grades pane appears.

  8. Click BROWSE
    The Choose file pane appears.

  9. Navigate to and select the desired file

  10. Click OPEN

  11. On the Import Grades pane, click NEXT
    The page refreshes to show Step 2.

  12. Click NEXT
    The page refreshes to show Step 3.

  13. Click IMPORT

return to topWhy aren't the extra credit points I gave to my students appearing in their final grade?

Most often, the problem is occurring because the bonus item is part of a category and the Allow category grade to exceed total category Max. Points is not selected. Select this option to allow the extra credit points to be applied to the final grade. If this option is not selected, then the points will only be applied within the category.

View the LTS Documentation for additional information on Bonus items and Extra Credit in the D2L Grades tool. As always, you can also contact helpdesk@uwec.edu if you have any questions regarding your gradebook.

 

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