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Desire2Learn 9.0

Frequently Asked Questions (FAQs)

Select the topic below which best fits your needs or browse through the collection of questions and answers. The My Home page also contains an FAQ widget for further information.

return to topWhy am I unable to login?

There are a number of possible explanations.

return to topWhy is my course not listed on the My Home page?

There can be a few reasons why the course is not listed, including:

return to topMy course is listed but I cannot access it. Why not?

You are only able to access a course during the semester it is offered. You may access it from the course start date until the course end date. If you wish to access a Desire2Learn course after the course has ended, contact your instructor.

return to topI added a course this morning, when will I be in the Desire2Learn course?

If the course is using Desire2Learn, you should be added to the Desire2Learn component the following business day. If the course still is not listed by noon on the following business day, send an email to the LTS Help Desk ( Please include: 

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