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Desire2Learn 9.0

Dropbox FAQs

return to topWhich special characters should students avoid when naming files to be posted in the Dropbox?

Users should avoid using the following characters in any file and folder names that will be used in the Dropbox:

" * / : < > ? \ | ' & ; #

Instructors will not be able to open files containing these special characters. Folders will still function with these characters but we recommend you avoid them since students often mimic the folder name when naming their own files. Users should also avoid using consecutive periods in naming files. If users would like to include a special character to break up file names, use an underscore ( _ ).

return to topI am unable to open a file posted by a student in the Dropbox.

The file could be a Mac file without an extension, or it could contain one of the special characters students should avoid.

  1. First, rename the file, adding the appropriate extension
    EXAMPLE: Add .doc or .xls.

  2. If you still cannot open the file, from the Course Home page, on the Navigation bar, click DROPBOX
    The Dropbox Folders pane appears.

  3. From the Dropbox Folders list, open the desired folder

  4. From the Files list, click the desired file
    The File Download dialog box appears.

  5. Click SAVE
    The Save As dialog box appears.

  6. Navigate to the desired saving location

  7. Click SAVE
    You are returned to the Download Complete dialog box.

  8. Click OPEN
    The document is opened.
    OR
    Click CLOSE
    The dialog box closes.

If you are still unable to open the file after downloading it from the Dropbox, contact helpdesk@uwec.edu for further assistance.

return to topHow can I print all of the files in the Dropbox at once?

  1. From the Course Home page, on the Navigation bar, click DROPBOX
    The Dropbox Folders pane appears.

  2. From the Dropbox Folders list, open the desired folder

  3. In the top left corner of the Files list, select Select all rows

  4. Click DOWNLOAD SUBMISSIONS FROM SELECTED USERSDownload Submissions From Selected Users button
    The Downloading Files dialog box appears.

  5. Click the file link
    The File Download dialog box appears.

  6. Click SAVE
    The Save As dialog box appears.

  7. Navigate to the desired saving location

  8. Click SAVE
    You are returned to the Download Complete dialog box.

  9. Click OPEN
    A dialog box appears displaying the contents of the downloaded .zip file.

  10. At the top of the window, click EXTRACT ALL FILES
    The Extraction Wizard dialog box appears.

  11. Click NEXT

  12. Navigate to the desired location

  13. Click NEXT

  14. Click FINISH

  15. Select all the files

  16. In the File pull-down menu, click PRINT
    The files are printed.

return to topHow can I let a student submit a file to the Dropbox after the deadline?

There are a number of options you can use to allow a student to submit after the deadline has passed:

return to topHow can I export the Dropbox grades directly to the Grades tool?

When you set up the Dropbox folder, there is a Grade Item pull-down menu that appears in the settings. Select the grade item you wish to link to from this menu. When you are reviewing each students submission, you can click on the LEAVE FEEDBACK link to add the student's grade and leave any feedback for the student.

return to topHow can my students ensure that they have successfully uploaded a file to the Dropbox folder?

After a student submits a file to the Dropbox, they can return to the Dropbox tool. To the right of the folder is the Submissions column. The number in this column will indicate how many files the student has successfully uploaded to the folder. To check that the correct file has been uploaded, the student can click the number displayed in the Submissions column and see a list of files they uploaded to the folder.

Additionally, students receive a confirmation email to their email address of record.

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