Managing Your Diverse Workforce

multiple generations…differing levels of training, expertise, and education…cultural and ethnic diversity

Do you communicate well with all members of your team? Is your management style effective with each person? Are you ready for the challenges which an increasinglydiverse workgroup present?

Whether the differences are as apparent as age or gender, or as transparent as training or education, our work groups are rapidly becoming more complex. Differences can create misunderstandings which result in divided departments, unclear communication, and unhappy people.

In this seminar you will:
Discover strategies you can use immediately to strengthen your adaptability as a communicator and manager. Develop flexibility and increase your effectiveness as a leader. Identify your personal issues about differences, and then learn how to adapt your style to meet needs expressed by your work group. Create an environment in which your employees can perform at their peak.

Register Now
Brochure - [PDF] -
Date,Time,Location
Description
Who Should Attend
Presenter(s)
Fee
CEUs,Contact Hours,Academic Credit

Date/Time/Location

Canceled

Sweetwaters
1104 W. Clairemont Avenue
Eau Claire, WI

All programs are 8:30a.m. to 4:00p.m.

You will explore:

The Impact of Differences

Understanding today’s workforce
Predicting tomorrow’s workforce
Identifying barriers and opportunities presented by differences
Understanding the role of diversity

The Challenge of Differences

Understanding resistance to differences
Recognizing the role of culture
Identifying negative responses to differences
Overcoming resistance to differences

The Manager of Differences

Identifying management style tendencies
Defining workforce needs
Developing a flexible style
Mastering five keys to flexiblecommunication

Everyday Demands of Differences

Solving problems presented by differences
Practicing new approaches
Anticipating future needs
Creating action plans for success

To The Top

Who should Attend

Anyone responsible for managing others

Small business owners
Supervisors
Managers
Production superintendents
Plant managers
Non-profit administrators

Presenter

Scott Dickmeyer dedicates himself to training people to be more effective communicators in all aspects of their lives. As a consultant and trainer to industry, Scott focuses on interpersonal, group and organizational communication issues. He is currently researching how communication practices impact employee satisfaction, production and loyalty at one of the “100 best companies to work for in America.”

Scott is also an award-winning teacher and researcher. He is currently Associate Professor of Communication Studies at the University of Wisconsin-La Crosse. He earned his Ph.D. in Organizational Communication at the University of Nebraska.

To The Top

Fee

$425 per person per seminar.
Includes refreshment breaks, luncheons, materials, and instruction. Payment is required at time of registration. Please make checks payable to UW-Eau Claire. Fees are subject to change after December 31, 2009.

Confirmation
Prior to the seminar, you will receive a letter with a link to directions to the seminar site and lodging information. Parking permits will be included if needed.

Save Money with Discounts
Group discounts save you $50 per person per seminar. Registrations must be received together to qualify for discounts.

Group Discount Fee
$375 per person per seminar for 3 to 5 people from the same firm to attend the same session.

Refund Policy, Transfer Fees
You may cancel or transfer your registration up to 5 business days before a program’s start date. If you cancel or transfer fewer than 5 business days prior to the program start date, a $50 administrative fee will be assessed. If you cancel or fail to attend the day of the event, you are responsible for the full fee. F ull refunds are given if a program is cancelled or filled. You may substitute
another person for your registration at any time. Call the Continuing E ducation Office (715- 836-5811 or 1-800-582-5182) for assistance.

Walk-ins are welcome—please call 24 hours ahead to ensure space availability.

Satisfaction Guaranteed
University of Wisconsin-Eau Claire Continuing Education offers excellence in lifelong learning. If you're not completely satisfied with your learning experience after attending our program we will refund your registration fee.

To The Top

CEUs/Contact Hours/Academic Credit

Supervisory Management Certificate Program

To earn the Supervisory Management Certificate, you must complete 6 two-day seminars from the approved sequence within five years. Of these, 3 two-day seminars are required:

These seminars provide an overview of management basics. They address the challenges you face as you make the transition into management, and they lay a foundation for the other seminars.

In addition, you select 3 two-day seminars based upon your job requirements and professional development needs from the below listing:

Each specialized seminar addresses a specific management concern. You may take the specialized seminars prior to, during the same time frame, or after completing the required seminars.

You may register for a Supervisory Management seminar without completing the Certificate requirements.

To The Top