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Becoming Accessible

Increasing Opportunities for your Business through Disability Accommodation

“

The large and growing market of people with disabilities has $175 billion in discretionary spending, according to the U.S. Department of Labor.
More than one in six people in this country are potential customers for businesses that are
accessible to people with disabilities.” -
U.S. Dept. of Justice


Gain a reputation for accessibility!
As our population ages the rate of people living with disabilities is increasing. More and more businesses and organizations deal with customers and clients with disabilities, yet most of us have no formal training about how to do so. We are aware of the Americans with Disabilities Act (ADA) but are uncertain how to apply the laws and deal with client or customer disability situations.

This workshop provides the opportunity to talk about sensitive accessibility issues in a comfortable and interactive setting. You will learn how to deal more effectively and appropriately with the nearly 15% of our population who has a disability. Leave the seminar with good business practices you can put to use immediately.

Date/Time/Location

Wednesday, May 7, 2008
8:30 a.m. - 12 noon

UWEC Continuing Education - Conference Room
210 Water Street
Eau Claire, WI 54703
715.836.3636


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Course Descriptions

Attend this seminar and:

  • Learn how to comply with the accommodation requirements of the ADA without making extensive building changes.
  • Receive guidelines to avoid costly litigation.
  • Be able to perform a self-evaluation of accessibility concerns and opportunities for your business or workplace.
  • Gain an understanding of the market potential of consumers with disabilities.
  • Learn how you can increase business opportunities by accommodating disabilities.
  • Increase your comfort level and effectiveness when dealing with the one out of seven Americans who has a disability.

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Objectives

You will get answers to your questions

  • Who are the disabled?
  • Why should organizations accommodate people with disabilities?
  • How do you know what accommodations are needed?
  • What are some basic courtesies, words to use, etc. to be respectful of customers and clients with disabilities?
  • What are some small steps my organization can take to increase the accessibility of my workplace?

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Who Should Attend

  • Business Owners
  • Managers
  • Human Service Professionals
  • Customer Service Professionals
  • Anyone interested in disability issues

Presenters

Katherine Schneider, Ph.D. is a retired clinical psychologist who has been blind since birth. She has lectured locally, regionally and nationally on access issues and written articles and a memoir “To the Left of Inspiration:
Adventures in Living with Disabilities.”

Nancy Rasmussen, Ed.D. is an instructor at the University of Wisconsin-Eau Claire. She teaches diversity courses for business majors. Nancy has worked as a therapist on a rehabilitation unit and has just completed her dissertation which investigates workplace experience with accommodation and disability.

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Fee

$79 per person.
Includes handout, refreshments and Continuing Education Units (CEU s)

Transfers / Cancellations
To receive a full refund, you must cancel no later than five (5) business days prior to the start of the program. Cancellations after April 30, 2008 will receive a refund minus a $25 administrative fee. Please note, if you fail to attend or cancel the day of the program, you are responsible for the full program fee. Substitutes are welcome and may register in your absence. Call the Continuing Education office at 715-836-3636 or toll free 866-893-2423 and our staff will be happy to assist you. Walk-ins are welcome — please call 24 hours ahead to ensure space availability.

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