Customer Comment Form

QUALITY

How often do you visit the Blugold Card Office?
4 or 5 times a week
3 or fewer times a week
Once a week
This is my first visit

What services do you typically use?
New ID
Meal Plan deposit
Blugold Account deposit
Lost or stolen card
Diners Club deposit
Questions regarding Blugold MAXX
Other

How would you rate our customer service?
Consistent high quality
Generally good
Varies on each visit
Poor quality

SERVICE + ENVIRONMENT

How long did you wait for help?
Immediate service
Less than 1 minute
1 to 3 minutes
More than 3 minutes

How would you rate our staff?
Friendly and helpful
Average
Varies on each visit
Poor service

Please check the deposit options you use
Value Transfer machine
Online deposit
Service Center
Blugold Card office

Was the office clean and inviting?
Yes
No

Comments?

Thank You!!