Measures of Communication W. Robert Sampson University of Wisconsin-Eau Claire
 

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Measures
Communication Audits
Communication Climate
Conflict Management
Group & Team Processes
Leadership
Management Communication Style
Mentoring & Coaching
Organizational Culture
Organizational Culture Assessment Instrument
Cameron & Quinn
Organizational Culture Inventory®
Cooke & Lafferty
Organizational Culture Instrument, van de Post,  et al
Organizational Culture Profile, O'Reilly, et al
Organizational Culture Survey,
 Glaser, et al
  csca 
 Central States Communication Association

Measures of Organizational Culture

  

Organizational culture is an important form of organizational communication--it provides a context which helps members define situations and determine how to respond to those situations.  Members of an organization which values "efficiency" most will behave differently than those of an organization which cares primarily about "customer service."  

R. L. Daft (2005) defines culture as "The set of values, guiding beliefs, understanding, and ways of thinking that is shared by members of an organization and is taught to new members."  Daft goes on to explain that organizational culture serves to critical functions: internal integration and external adaptation.set onew members

Organizational culture is a means by which organizational members develop a collective identity, relationships within the organization, and ways of working together.
Organizational culture is also a means by which organizational members defines its goals, nonmember stakeholder groups, and how the organization addresses each of these.
The following list of measures of organizational culture is not extensive: it is a list of measures that my students and/or I have found interesting and useful in assessing organizational culture.
 

Organizational Culture Assessment Instrument, K. S. Cameron & R. E Quinn

Organizational Culture Inventory®, R. A. Cooke & J. C. Lafferty

Organizational Culture Instrument, W. T. van de Post, Y. J. de Coning, et al
Organizational Culture Profile, C. A. O'Reilly, J. Chatman,  & D. F. Caldwell
Organizational Culture Survey, S. R. Glaser, S. Zamanou, & K. Hacker
 
 
     

   

           

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International Communication Association

National Communication Association

Academy for
Human Resource Development

Academy of Management

American Society  for Training and Development

International Communication Association

National Communication Association

 

Updated: July 17, 2007    

 

CJ 307/507 -- Small Group Communication CJ 350/550 -- Human Resource Development C J 450/650 -- Human Resource Development Seminar CJ 457/657 -- Leadership Development CJ 459 -- Organizational Communication Analysis