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Chat


Chats enable students and instructors to interact with each other in real time. There are two types of chats: personal and general.  After you have created a chat, you may want to modify its name, description, or participants. This document explains how to accomplish these tasks as well as how to view archived chats.

This page includes:

Chat Types

Personal Chats
Personal chats can be created by students or instructors. They are used for group conversations or working with peers in real time. The creator of the chat can add any members; members not added to the chat cannot join the chat room. Chat members can be classmates or other D2L users.

General Chats
General chats, which can only be created by instructors, are used for conversations that are relevant to all members of the course.

Creating a Personal Chat

Both instructors and students can create chats enabling real-time (synchronous) interaction between classmates. Chats can be used to discuss topics relevant to coursework and users can respond to other comments posted to that chat.

NOTE: In order for the Chat tool to be accessible, there must be a link to it on the navigation bar.

  1. From the My Home page, in the My Eau Claire Courses widget, select the desired course.
    The Course Home page appears.

  2. On the navigation bar, click Chat.
    The Chat List pane appears.

  3. Click New Chat.
    The New Chat pane appears.

    chat window

  4. In the Title text box, type the desired title for your chat.

  5. OPTIONAL: In the Description text box, type a short description for your chat.

  6. Click Create.
    You are returned to the Chat List pane.

  7. Click on the title of the Chat to enter it.
    The chat window appears.

Entering and Exiting the Chat Room

  1. From the My Home page, in the My Courses widget, select the desired course.
    The Course Home page appears.
  2. On the navigation bar, click Chat.
    The Chat List pane appears.

  3. Click the name of the chat you wish to enter.
    The chat window appears.

  4. At the bottom of the page, in the Message text box, type a message.
    NOTE: To change your Chat Identity, click Chat Settings and change the format and color of your alias » Click Save.

  5. Click Send.
    OR
    Press [Enter]
    Your message is added to the chat.

  6. To leave the chat, click Exit Chat.
    You are returned to the Chat List pane.

Modifying Chats

Once chats are created, you can change the chat name and description, or add/remove members.

Changing the Chat Name and Description

  1. From the Course Home page, on the navigation bar, click Chat.
    The Chat List pane appears.

  2. For the desired chat, click the dropdown arrow next to the title of the Chat, and click Edit. To change the chat title, in the Chat Title text box, type the new name.
    Edit chat

  3. To change the chat description, in the Description text box, type in the desired changes.

  4. Click Save.
    The chat information is updated.

Removing Members from Chats

This option is available only for personal chats and can be done only by the creator of the chat. By definition, general chats are open to all class members.

  1. From the Course Home page, on the navigation bar, click Chat.
    The Chat List dialog box appears.

  2. For the desired chat, click on the dropdown arrow to the right of the title of the Chat and select Members view members
    The Chat Members pane appears.

  3. In the Members section, select the user(s) you wish to remove from the chat.
    NOTE: Users are selected if a checkmark appears before their usernames.

  4. Click Delete delete
    A confirmation dialog box appears.

  5. Click Delete.
    The selected members are removed.

Adding Members to Chats

This option is available only for personal chats and can be done only by the creator of the chat. (By definition, general chats are open to all class members.)

  1. From the Course Home page, on the navigation bar, click Chat.
    The Chat List pane appears.

  2. To add Members to a chat, click on the dropdown arrow to the right of the title of the desired Chat, and click View Members.
    edit members

  3. Click on the Add Members button, select the people that you wish to add to the chat, and click the Add button.
    NOTE: A user is selected if a checkmark appears before their username.

  4. Click Done. The members have been added to the personal chat, and you are taken back to the Chat List pane.

Working with Chat Archives

Desire2Learn automatically archives chat sessions. Archived chats are saved sessions that are viewable for future reference or grading purposes. Both instructors and students can view archived chats, but only the instructor can edit them. In addition, instructors can govern which chat archives are unavailable for students to view by making them hidden.

Viewing Archived Chats

Desire2Learn automatically archives chat sessions. Once all members leave a chat, the session is considered completed and the chat is saved.

  1. From the Course Home page, on the navigation bar, click Chat.
    The Chat List pane appears.

  2. For the desired chat, click on the dropdown arrow to the right of the title of the desired Chat, then click View Sessions view sessions
    The Chat Sessions pane appears.

  3. Click the desired chat session.
    The screen refreshes to display session information and content.

  4. When finished, click Done.

Help Desk

For more information or to request a service, contact the LTS Help Desk:
HelpDeskLogo715-836-5711 | helpdesk@uwec.edu | OL1106

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