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Frequently Asked Questions

The questions below are frequently asked by students who are working with their finances in MyBlugold CampS.

Does the University send paper bills?

Does the University send paper bills?

All billing notifications are sent via University email. Bills are produced every two weeks. To view bills and to see the most current balance, students should consult My Blugold CampS.

What forms of payment does the Cashier's Office accept?

Cash and checks. Debit cards and credit cards are not accepted.

How do I pay online?

You may use your checking account or your savings account to pay online. Go to http://www.uwec.edu/Busoff/studentfinancials/payment.htm. Online payments must be drawn from a checking account or savings account originating in the United States.

Does the University offer a payment plan?

  • Summer Session charges are due in full on the first day of class.
  • Fall Semester charges can be paid in two installments, approximately one month apart. Details available at Payment Information and Due Dates.
  • Winterim Session charges are due in full on the first day of class.
  • Spring Semester charges can be paid in two installments, approximately one month apart. Details available at Payment Information and Due Dates.

I am an international student. I need to make a wire transfer payment. How do I do that?

Contact one of the cashiers at cashier@uwec.edu or 715-836-5907 for wire transfer payment instructions.
OR
Visit our website's payment methods page for Wire Transfer information and a link to the wire transfer payment process.
OR
Go to uwec.peertransfer.com to begin the wire transfer payment process.


Does the University send receipts for mailed payments or online payments?

No, the University does not send receipts for mailed payments or online payments. To view payments and to see the most current balance, students should consult My Blugold CampS.


How do I submit scholarships that I have been awarded? 

Scholarships should be turned in at the Financial Aid office, Schofield 115. The scholarships will be recorded and posted to your student account. To view scholarship payments and to see the most current balance, students should consult My Blugold CampS.


When can I expect my financial aid to post to my account? 

Financial aid disburses to student accounts beginning the first week of each semester in most cases. For specific information on when your financial aid will disburse to your account, consult the Financial Aid office. To view financial aid applied to your account and to see the most current account balance, you should consult My Blugold CampS.


Where can I sign up for direct deposit of my refund? 

Click on the Student Refund Direct Deposit link on the Business Office website. This will allow you to sign up with Sallie Mae, our third-party vendor for direct deposit refunds and online/phone payments. If you have any difficulty with your Sallie Mae account, contact the Sallie Mae Help line at 1-800-239-4211.


I am locked out of my Sallie Mae account.  Who can unlock my account? 

If you are locked out of your Sallie Mae information, contact the Cashier's Office to help you unlock your account.

Does the Cashier's Office have my banking information? 

The Cashier's Office does not have your banking information.

Can the Cashier's Office change my banking information for refunds? 

Changes to your banking information must be made through the Sallie Mae website.

My refund is a paper check.  What is the process for picking up a paper refund check? 
  • Fall Semester & Spring Semester
    • During the first two weeks of the semester, refund checks are mailed to the student's mailing address in My Blugold CampS. Be sure to keep that address information current.
    • After the first two weeks of the semester, refund checks are available for pick-up in the Cashier's Office for ten days after they are issued. You must present a photo ID when you pick up your refund check.
    • Ten days after they are issued, refund checks are mailed to the student's mailing address in My Blugold CampS.
  • Summer Session
    • Refund checks are available for pick-up in the Cashier's Office for ten days after they are issued.
    • You must present a photo ID when you pick up your refund check.
    • Ten days after they are issued, refund checks are mailed to the student's mailing address in My Blugold CampS.
  • Winterim Session
    • Refund checks are available for pick-up in the Cashier's Offie for ten days after they are issued.
    • You must present a photo ID when you pick up your refund check.
    • Ten days after they are issued, refund checks are mailed to the student's mailing address in My Blugold CampS.

Can I sign my refund check back to the University to pay other charges? 

Refund checks issued by the University must be cashed by the student. A refund check cannot be signed back to the University to pay other charges.

What if I do not have a local bank to cash my paper refund check? 

  • Checks under $500 can be cashed at the Davies Service Center desk for a $0.50 fee.
  • Checks $500 or larger can be cashed at US Bank at 131 S. Barstow St. in downtown Eau Claire. Fees may be applied.


What is a PPA Payment Plan Agreement? 

  • The PPA Payment Plan Agreement explains billing communication methods, credit terms, finance charges, payments, delinquent accounts, defaults on payments, and other important information.
  • The PPA Payment Plan Agreement must be read and electronically signed by the student each semester. A parent signature will not be accepted.

Where is the PPA Payment Plan Agreement form for me to sign? 

To read and electronically sign your PPA Payment Plan Agreement, go to My Blugold CampS > Main Menu > Self Service > Payment Plan Agreement.

What are segregated fees?  Who pays them? 

  • Segregated fees are part of regular tuition and fees.
  • Segregated fees include campus activities, university centers, campus transit, and textbook rental.

I am a Minnesota resident.  How do I apply for reciprocity? 

Apply online for tuition reciprocity at www.getreadyforcollege.org/hesod/reciprocity/apply1.cfm.

How do I give my parents permission to inquire about my account? 

To grant the University permission to release information about your account to a parent or other third party, complete the Student Information Release Authorization on the Registrar's Office website.

Help Desk

For more information or to request a service, contact the LTS Help Desk:
HelpDeskLogo715-836-5711 | helpdesk@uwec.edu | OL1106

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